eServices is available to our students in Banner to assist in handling their student account activity.
Those services include:
In order for parents and/or others to be able to view the student’s account and eStatement, make payments online or set up an installment payment plan, the student must give access to the authorized users via eServices. Once the authorized user has been given access, they will receive automated email messages when the eStatement has been generated, the eStatement is due and also messages concerning any installment payment plan payments that are due.
eStatement is a convenient and reliable alternative to paper bills that you can access online through Banner. We do not mail paper statements.
When your eStatement for the semester is ready, the Bursar’s Office will send an email to your W&M email address with instructions on how to view and pay it. Typically fall semester eStatements are viewable in mid-July and are due in August, while spring semester eStatements are viewable in mid-December and are due in January. If there are new charges to your account during the semester or your account balance is unpaid, a monthly eStatement will be generated. Any authorized users who have been given access by the student will also receive an email when the eStatement has been generated.
eStatements for the spring semester are due on January 2, 2024.
For faster and safer refunds, please sign up for the Direct Deposit in eServices. Check with your bank to ensure the saving account can receive electronic direct deposit.
Please sign up for Direct Deposit in eServices before January 20, 2024 to receive your spring refund electronically. If your credit balance is generated by tuition adjustments or overpayment, or if you would like to request a change of address for a paper refund check, please submit a Refund Request Form.
The installment payment plan is a way to spread the cost of tuition, fees, housing, meal plans and incidental charges on the student’s account into four installments a semester. Plans are available for the Fall and Spring semesters and payments are due monthly within the specific semester. Plans are not available for the summer semester.
Students and authorized users can set up the installment payment plan in eServices once charges are billed to the student account. Payments may be scheduled to automatically withdraw from a designated checking or savings account. Optionally, payments may be made manually by logging into eServices each month to initiate a payment from a checking/savings account or a credit card (a nonrefundable service fee of 2.95% (minimum $3.00) is charged for all credit card payments). Payments may also be mailed directly to William & Mary. The installment amounts will change as new charges and/or payments are posted to the student account. There is a setup fee of $50.00 per semester for this service.
Sign-up for the Spring 2024 semester payment plan begins on December 12, 2023 and ends on the last day of Spring Add/Drop.
Financial Responsibility Agreement
All W&M students are required to accept the Financial Responsibility Agreement (FRA) annually. Signing this agreement is your acknowledgment of the financial obligations related to enrolling in classes and your understanding of the potential consequences that may result from failing to meet those obligations.
To access the Financial Responsibility Agreement and electronically sign it, access the link below (only users with an active W&M student ID can access the form).
Students and parents will be required to provide their unique individual passphrase when contacting the Bursar Office to access student accounts information. Learn more about passphrase!
If you have any difficulties accessing your account, paying your eStatement or setting up an authorized user, contact Student Accounts at (757) 221-1220 or email [[bursar]] for further assistance. You may also visit the eServices website for detailed information, tutorials and videos.