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Head Resident

Head Residents at William & Mary are part-time student staff members responsible for an assigned area (as defined in the Employment Agreement) in the residence halls. The Head Resident is a member of the Residence Life staff reporting directly to an Area Director, the Associate Vice President for Campus Living and ultimately to the Vice President for Student Affairs.

Head Residents will comply with all policies, procedures, and conditions printed in the current edition of the Student Handbook, the Student Housing Agreement, the Residence Life Student Staff manual, the Head Resident Employment Agreement, the Student Acknowledgement of Confidentiality in Working with Administrative Data Agreement and the written expectations provided by the Area Director. Head Residents work a maximum average of twenty (20) hours per week over the course of the spring and fall semesters according to the dates as specified in the Head Resident Employment Agreement.

Community Development 
  • Coordinate elections of Community Council representatives and officers. Advise the Community Council and coordinate ongoing training. Attend Community Council meetings with executives and members; attend and participate in Community Council sponsored initiatives
  • Educate Community Council and area residents about self-determination
  • Support departmental community development philosophy by influencing and planning community development initiatives
  • Organize in-services and building/area initiatives
  • Address individual student needs and concerns
Administrative Responsibilities and Communication
  • Assist the Area Director in the administration and management of assigned area, including completion of tasks and duties, attending weekly staff meetings
  • Abide by university policies; confront, enforce, and report violations of policies and inappropriate behavior in the assigned area. Assist campus officials or other responsible parties elsewhere on campus when requested to do so
  • Record and report information as outlined on departmental and area-specific forms (keys, inventories, service requests, incident and care reporting system, room inventories, weekly reports, surveys, etc.). Complete other paperwork as required and directed by supervisor
  • Perform weekly key inventory and complete required forms according to instructions
  • Create, monitor, and update common area inventories according to instructions
  • Organize and manage the duty office; oversee and submit monthly duty schedules by established due dates; inventory duty office forms and supplies and restock as needed
  • Serve as a resource, referral, and communication agent for staff and residents. Distribute paperwork, flyers, brochures, etc. according to instructions. Serve as liaison between staff, residents, and Residence Life
  • Compile semester reports for submission to the Associate Director for Community Development
  • Develop and maintain relationships with residents and university personnel
Training, Meetings, and Duty Responsibilities
  • Attend staff meetings, training sessions, in-services, and individual meetings with supervisor; work as member of area staff
  • Facilitate staff training and development activities; organize staff social and team-building activities; assume staff leadership role. Facilitate staff meetings as directed by the Area Director
  • Respond to crises and emergencies as directed in established protocols or as directed by supervisor or other management staff
  • All Residence Life student staff are considered essential personnel and are required to be present to provide assistance during crises and emergencies (hurricanes, building/system failures, fire watches, student death, etc.) as long as the university and/or residence halls remain open and occupied
  • Serve as a Campus Security Authority and Responsible Employee as defined by the Clery Act and Title IX
  • Assist with the opening and closing of the residence halls at the beginning and end of each semester and other officially scheduled breaks
  • Shares on-call weekend duty rotation, 5:00pm Friday through 8:00am Monday and some holidays
  • Provide duty coverage during fall, Thanksgiving, semester, and spring breaks as scheduled by Area Director
  • Assume other duties as assigned
  • Must be a candidate for admission (graduate student) or an enrolled, full-time degree-seeking student at William & Mary.
  • Must have a social status of junior or higher by the position start date
  • Must have a cumulative 2.0 grade point average to be eligible for application, appointment and continuance. Student staff whose semester grade point average falls below a 2.0 may not be eligible for appointment or continuance. 
  • Must not have a conduct or honor sanction that is equal to or more stringent than probation during the application, appointment, and employment period.
  • Must return to campus prior to the official opening of both the fall and spring semesters and must remain after the official closing of both the fall and spring semesters as specified in the Head Resident Employment Agreement.
  • Must not hold other employment on or off campus during the appointment period without written permission from the Area Director; such employment should not exceed ten (10) hours per week nor should it interfere with duties noted in the Head Resident position description.
  • Student staff members hired for the subsequent year must attend job orientation meetings conducted in the spring semester.
  • Must agree to be listed in the university staff directory electronic format.
  • Must set up voicemail with the provided telephone and phone number on the campus phone system.
  • Living quarters as specified in the Head Resident employment agreement
  • $5,000 stipend paid semi-monthly 
  • Student staff are part-time employees of the university and may not work more than 29 hours per week (May 1 - April 30) or 1400 hours per year including all jobs at the university. If a staff member exceeds 1400 hours, their employment will be terminated
  • Residence Life student staff are expected to limit outside activities so that those activities will not conflict with their position responsibilities. Students who have major academic or extracurricular commitments should carefully review the situation with their Area Director or the Associate Director for Community Development prior to accepting employment as a Head Resident
  • Must request and receive approval from the supervisor for weekend or extended absences from residence
  • Student staff members are reminded of the provision in the Student Code of Conduct: 
    Knowingly abusing a position of trust or responsibility with the College.  (Section III, C. 7.): Students holding positions of trust or responsibility include student workers (paid or unpaid), student leaders, Resident Advisors, Student Conduct Council and Honor Council members, and Orientation Aides. Students in these positions have a special relationship with the College and are expected to respect the privacy of other students and members of the College community, including by maintaining confidentiality of student records, abiding by College policies, and using resources in an ethical fashion. 

William & Mary does not discriminate on the basis of race/ethnicity, color, gender, sexual orientation, religion, national origin, age, mental or physical disability or status as a disabled Veteran in the administration of its educational policies, programs or activities, admission policies and procedures, scholarship and loan programs, employment, recreational, athletic or other university-administered program. It is also the policy of the university to implement appropriate affirmative action initiatives.