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Office Supplies: The Supply Room

William & Mary has mandated the use of The Supply Room Companies (TSRC) contract (#CV1533-16) for office supplies.  TSRC is a SWaM certified small, woman-owned business that has provided consistent goods and services to the university. TSRC is approved for desktop delivery to campus departments. 

Step One: Set Up a TSRC Account
Departments should contact TSRC to create a new account or for general information.  To create an account contact Regina Shackelford, rshackelford@thesupplyroom.com and provide the following information:
  • Department Name
  • Banner Index #
  • Department Contact
  • Physical Location
Step Two: Visit TSRC Website

When ordering office supplies go directly to the website:   www.thesupplyroom.com

TSRC exemptions

In the event your requested item is unavailable from the TSRC website and aren’t able to locate your item, please complete the following waiver.  Please give 24 business hours for a response prior to ordering.

Account Manager

Customer Service

Mike Robertson

Regina Shackelford

Phone # 757-685-7906

Phone#: 757-213-2017

mrobertson@thesupplyroom.com

rshackelford@thesupplyroom.com

WHY TSRC?  TSRC was selected as the exclusive office supply provider for W&M for the following reasons:

  • To leverage combined buying power for low cost, high-quality products, and deliver superior customer service.
  • TSRC has provided a “best value” list for W&M high frequency purchase items at greater discounts.
  • Following an in-depth analysis, anticipated savings on everyday office supplies are expected to exceed Big Box regular pricing on average +20%. Additional implementation fees received from the vendor will be allocated to strategic plan initiatives.

BENEFITS:

One stop shopping – Easy to use!

  • One vendor for basic office supplies, including ink and toner
  • W&M Best Value items are already negotiated; no time wasted on price comparisons
  • One website to order office supplies, office chair, and even a desk.

Great quality and service

  • Next day delivery of in-stock office supplies
  • Customer satisfaction as rated by the University community
  • Procurement Services reviews contract monthly with TSRC representative
  • Annual review of vendor performance
  • Reliable source / Quality personal service
  • Dedicated University Supply Room representatives

Increased value and decreased cost

  • Price Match Guarantee for lesser priced items sold by similar office supply vendors.
  • Savings from lower pricing.
  • Vendor implementation fees provide funding for University strategic initiatives