Ombuds Office Visitor Satisfaction Survey

William & Mary seeks feedback about your interaction with the University Ombuds Office. There is no way to identify you through this survey.  For questions 1-5, please select one of the following: 

1 Strongly disagree / 2 Disagree / 3 Neither agree nor disagree / 4 Agree  / 5 Strongly agree.

You may add additional comments in the final block, if you wish.

Please select one option for each item and provide additional comments at the end, if desired.
*1) it was easy to make contact with the University Ombuds

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"Contact" includes a response or acknowledgment from the University Ombuds

*2) The University Ombuds discussed all issues raised or offered to meet again to further discuss issues raised.

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Please note that requirements of confidentiality and neutrality may limit the issues that can be discussed in some circumstances.

*3) I was satisfied with the manner in which the University Ombuds handled my issue or issues.

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The University Ombuds strives to adhere to International Ombudsman Association standards of Confidentiality, Independence, Neutrality and Informality.

*4) I left the University Ombuds meeting with a clear understanding of what steps I could take to address my issue or issues (options)

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Please select 5 if you did not want to discuss options

*5) I would use the University Ombuds again or recommend the services of the University Ombuds.

1000 characters maximum

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Please call 757-221-1941 or email if you would like to discuss further.


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