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Banner 9

Good news! The transition of Banner Admin to Banner 9 is almost complete! Find the most current Banner Admin information on the Services section of the IT website!  

This project page will soon be updated to reflect our upcoming project for Banner 9 Self-Service.


Banner Campus

Banner 9 (via IT Links WeBsite)

Duo Two-Factor Authentication Information

William & Mary is moving to Banner 9!   W&M Information Technology has been working over the past year to upgrade the infrastructure needed for Banner 9,  and we are happy to say that we are now ready to make the move!  And the timing couldn't be better.  Vendor support for the current iteration of Banner (Banner 8) is being terminated at the end of 2018, making the move to Banner 9 a necessity. 

Check-out our Banner 9 Town Hall events! 

So, what's changing?  The user interface for Banner Admin is getting a huge upgrade. Banner 9 will provide a more modern, and user-friendly experience. However, the changes (although significant) are primarily cosmetic in nature.  All Banner functionality will remain in tact.  Also, the Banner database remains the same.  You will not lose any data points or any data fields on forms.  

Here are some features you can look forward to in Banner Admin:

  • Updated Look-and-Feel - The Banner interface has not been updated since the system was first implemented in 2002.  Banner 9 looks more modern and user friendly.  
  • Choose Your Web Browser - No longer will Banner be limited to Internet Explorer.  With Banner 9, you can use any type of modern web browser. 
  • Tablet Friendly - Banner 9 works on large-screen mobile devices, like tablets and iPads. 
  • CAS Authentication - No need to maintain a separate Banner password! You will sign-in using a 2-step authentication process which incorporates W&M's CAS authentication.

Please note that Banner Self-Service (aka the Banner you access from myWM) is not changing at this time.  

To learn more about the decision to switch to Banner 9, check-out our news story about the upgrade!

Help us understand your preferred method of communication and training!  Use the Banner 9 Communication and Training survey to submit your preferences. 

Making the Move

The move to Banner 9 will be made form-by-form.  Each form will undergo thorough testing prior to releasing it in Banner 9.  You (Banner Admin users) will be kept informed, via email, of the forms that are made live in Banner 9. 

As forms are released in Banner 9, you may find yourself using both Banner 8 and Banner 9 concurrently.  This is just a temporary measure until all forms are moved into Banner 9.  There is no need to worry about a duplication of data, or missing data.  Both versions of Banner access the same underlying database.   


Access & Authentication

You (Banner Admin users) will be sent Banner 9 access instructions, when forms become available in the module(s) you have access to (HR, Student, Finance, etc.).

Authentication to Banner 9 will use a 2-step verification system called Duo.  Duo is the same product that is currently used for the W&M VPN (instructions for installing Duo).  To complete the 2-step verification, you will first sign-in through W&M's Central Authentication Service (CAS) with your WMuserid and password.  After that, you will have to complete a second step to authenticate to Banner 9, like inputting a code sent to your cell phone.   This provides an additional layer of security to the Banner system - and eliminates the need to maintain a separate Banner password.

Take a Tour

{{YouTube:large|hfgIccL8xvs, Take a look at what Banner 9 has to offer.  Banner Admin users will start working in Banner 9 in the 2018 calendar year. Please note that Banner Self-Service will be upgraded at a later date.}}


Email [[banner9]] for questions specific to the Banner 9 upgrade.


Contact the Technology Support Center (TSC)
757-221-4357 (HELP) | [[support]] | Monday - Friday, 8:00 am - 5:00 pm