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The ShoreTel IP phones utilize state-of-the-art VoIP (Voice-over-Internet Protocol) technology. They are sophisticated but easy to use - and look pretty sleek as well. We hope you like them as much as we do! Visit the ShoreTel website (now Mitel) for specs of each phone. 

Headsets are featured below.

Voicemail is accessed on all phones either by pushing the "Voicemail" button, pushing the "#" sign on the dial pad, or dialing 757-221-1000. See the Quick Reference Guide (pdf) for Voicemail operations and menu options.


Three types of ShoreTel IP phones are available at the university:

table with 3 rows
Phone 115
Basic - $17.00 per month (including phone line)

2 line
Built-in Ethernet switch
Half-duplex Speakerphone (similar to a walkie-talkie)

Phone 230
Standard - $20.00 per month 
(including phone line)

Multiple lines
Integrated Ethernet switch
Full duplex Speakerphone

ShoreTel IP Phone 655
Conference - $30.00 per month 
(including phone line)

12 lines
Large color touch screen
Advanced microphone array technology
Gigabit Ethernet

Request new or change existing phone services through Request IT. Additional service options found in the Service Rates section.


Looking for a headset to go with your phone? The following headsets have been tested and proven to work with our ShoreTel IP phones.

Headsets are ordered by the user. For state pricing please email for a quote.  SHI is a SWaM vendor.

table with 3 rows
Plantronics Savi700
Single-eared Wireless Headset

Plantronics Savi700

Optional: a Plantronics telephone hook switch to hear the call ring in the headset

Plantronics CS520
Dual-eared Wireless Headset

Plantronics CS520

Optional: a Plantronics telephone hook switch to hear the call ring in the headset

Wired Headset - Single-earred
Wired Headset

SupraPlus HW251N Headset (single or dual earpiece)

A cable converter is needed.  Contact the Technology Support Center for more information.  


Contact the Technology Support Center (TSC)
757-221-4357 (HELP) | [[support]] | Monday - Friday, 8:00 am - 5:00 pm