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Blackboard Help for Faculty

blackboard.wm.edu

Announcements!  

New Features and Updates for Blackboard

Blackboard Resources
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Blackboard Course Generator
  • W&M Blackboard Course Generator (Instructions for Using Course Generator)
  • The process to create new courses is run every two hours, starting at 6:10 am and ending at 8:10 pm. Courses are not created instantaneously.
  • The course will be marked as Course Request Pending until it is created in Blackboard.
  • Course enrollments from Banner will populate into the course once created. This process is also run every two hours, starting at 7:20 am and ending at 9:20 pm.
  • Groups are created in merged courses after add/drop period. Smart Views for the Grade Center in Blackboard can be created once the groups are populated (for instructions click here).
  • If you receive an error message when logging in, please refresh your browser and try to access the course generator again.
Beginning of Semester
  • Blackboard Courses by default are available for students to see in their course listings. If you don’t want students looking at a course while you are developing content, you will need to make your course unavailable (for instructions click here). Make sure to turn your course back on for students to see for the first day of class.
  • For quick access to current courses, the My Blackboard Course listing can be sorted by term (for instructions click here).
  • Learn how to Customize your Blackboard Course Menu.
  • Want to see your course through your students’ eyes? Use the student preview feature to experience exactly what your students do, including submitting assignments and taking tests.
  • To view a student photo roster, use the Oscelot Photo Roster in Course Tools.
  • When uploading files for Blackboard, it is recommended you do not use special characters (# ? % ! @, etc) in your file name.
End of Semester
  • Archive your course content to make sure you have a copy for your records (for instructions click here).
  • Students are not removed from courses at the end of the semester. You may want to make your course unavailable or make sure assignments and test/quizzes are not available for students to see.
  • If you wish to make your course unavailable to students, please follow these directions:
    1. Log into your course
    2. Click on the Control Panel
    3. Click on Customization
    4. Click on Properties
    5. Under Set Availability select No to Make Course Unavailable
Blackboard Tools
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Panopto

Panopto is an easy-to-use tool for recording in-class lectures, events, presentations, and tutorials that can be distributed to students through Blackboard.

Zoom

Zoom is a conferencing service that offers both video and audio conferencing and screen-sharing capabilities. 

Poll Everywhere (PollEv)

Poll Everywhere is a student response (SRS) that allows instructors to engage students with questions and polls on any Internet-enabled device. 

Grade Center

Grade Center (pdf) - Learn how to manage your students' assignments and grades in Blackboard's Grade Center.

NameCoach

NameCoach is a tool to help others with the proper and preferred pronunciation of names. Access the NameCoach recorder directly at namecoach.wm.edu or through Blackboard. 

Usage Instructions

Honorlock Test Proctoring 

Honorlock is a remote proctoring service available to all instructors.  The university pays $5 per student per assessment. So, while we trust that faculty will use this proctoring service when it is the best choice for their course, we do ask that all options be considered.  For example, the university has other resources, such as the Exam Integrity Matrix (pdf), that provides other possible pathways to assessment integrity. Additionally, if faculty have questions about strategies for maintaining academic integrity in a way that takes advantage of the best resources for their teaching context, STLI offers consultation to help instructors consider options (stli@wm.edu).

The Honorlock Usage Guide (pdf) includes instructions for enabling Honorlock, troubleshooting steps, and best practices.

Troubleshooting Steps

  1. Clear out your Cache and Cookies in Google Chrome Browser
  2. Make sure you are not logged into a synced profile (instructions in the Usage Guide, page 3)
  3. Reach out to Honorlock via chat 
Blackboard tutorials

Blackboard maintains a constantly updated help website for users. It includes tutorials, videos, and step-by-step instructions. Blackboard Help pages are provided in a variety of different languages.

William & Mary Specific Instructions

W&M Information Technology has written instructions for our specific Blackboard environment.  If the topic you need is missing, please email us at bbhelp@wm.edu.

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Create a brand new site for a course you're teaching
  1. Log in to the Blackboard Course Generator
  2. Click on the check box in front of the course you wish to create.
  3. Click “Create Blackboard Course”.
  4. Change the Course name (if desired).
  5. Select a course to use as a template (if desired).
  6. Click “Confirm”.
Create a site by combining multiple sections into one Blackboard site
  1. Log in to the Blackboard Course Generator
  2. Click on the check box in front of each course you wish to create.
  3. Click “Create Blackboard Course”.
  4. Change the Course name (if desired).
  5. Select a course to use as a template (if desired).
  6. Click “Confirm”.
Request a non-Academic course site
  1. Log in to the Blackboard Course Generator
  2. Click on the “Request a Non-Academic Course” link on the left hand side navigation.
  3. Complete the form.
  4. Click "Submit".
Create a Faculty Dossier Site for Tenure and Promotion
  1. Log in to the Blackboard Course Generator
  2. Click on the “Request a Faculty Dossier Site” link on the left hand side navigation.
  3. Complete the form.
  4. Click "Submit".
Adding non-W&M users to your course
  1. Log in to the Blackboard Course Generator
  2. Click on the “Request a Non-WM Blackboard User” link on the left hand side navigation.
  3. Complete the form.
  4. Select your course in the ‘Enroll in’ option box.
  5. Select “Student” in the Role box.
  6. Click “Create User”.
DocuSign course role update request (includes all course role changes for instructors and students)
Blackboard Ultra
Merging Blackboard Courses & FERPA Concerns

Questions? Contact the Technology Support Center (TSC)
757-221-4357 (HELP) | [[support]] | Jones 201, Monday - Friday, 8:00 am - 5:00 pm