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Introducing IT Support Chat!

Summary

We are introducing a new chat feature for IT support for the Fall 2020 semester.

Full Description

Have a technology question?  Now you can get your questions answered via chat!  This is a new pilot program that will be tested during the Fall 2020 semester.  

Go to IT Support Chat

Availability 

Chat will be available during normal business hours for the Technology Support Center and the extended Fall 2020 support hours.

Normal Business Hours:

  • Monday - Friday, 8am-5pm, except holidays
Extended Business Hours for Fall 2020 (limited services):
  • Monday - Thursday, 5pm-7pm
  • Saturday 9am-3pm
Records

Chats conversations are recorded and saved for 90 days for service records and quality assurance.

 

Questions? Contact the Technology Support Center (TSC)
757-221-4357 (HELP) | [[support]] | Monday - Friday, 8:00 am - 5:00 pm