William & Mary

Spring Break Maintenance Listing

Summary

Find a complete listing of maintenance that will take place during the 2019 Spring Break.

Full Description

Spring Break is upon us! IT will take advantage of the break to perform maintenance on the following systems:

(Listed in chronological order by start time.) 

DegreeWorks | Friday, March 1 | 12:00pm (noon) - 5:00pm

DegreeWorks, W&M's degree audit system, will be unavailable for maintenance.  After the maintenance concludes, if you encounter problems accessing degreeworks.wm.edu then go to degreeworks-old.wm.edu.

 

Campus Phone System | Friday, March 1 | 8:00pm - 11:00pm

The Mitel/ShoreTel campus phone system will be unavailable during this maintenance window. In the event of an emergency, call 911 from a cell phone.

After the upgrade, Mitel Connect Client users may be prompted to upgrade Connect. Follow the prompts to complete the upgrade and then close and restart Connect.

 

VDI (Virtual Desktops) | Sunday, March 3 | 7:30am - 5:00pm

Virtual Desktops (VDI) will be unavailable due to maintenance.

 

Contact the Technology Support Center for questions or concerns at [[support]], 757-221-4357 (HELP) during normal business hours.