William & Mary

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Summer Break Maintenance & Updates

Summary

Find a complete listing of upcoming maintenance and updates that will take place over the 2020 Summer semester.

Full Description

Summer is upon us! IT will take advantage of the break to perform maintenance on the following systems:

(Listed in chronological order by start time.) 

Mitel Campus Phone System | Thursday, May 21 | 8:00pm-10:00pm

The Mitel phone system will be unavailable due to maintenance. Campus phones will be unavailable for the duration of the maintenance window. During the outage, please use personal cell phones to reach 911 or emergency services.

Network | Saturday, May 23 | 8:00am-noon

Expect a one-hour outage of all network services (campus phones, internet service, etc.) during this maintenance window only in the following building locations:

  • School of Education
Network | Sunday, May 24 | 8:00am-noon

Expect a one-hour outage of all network services (campus phones, internet service, etc.) during this maintenance window only in the following building locations:

  • Swem Library
  • Miller Hall
  • W&M Police Department
  • Residence Halls: DuPont, Botetourt Complex, Randolph Complex, the Fraternities, Lemon, Hardy, and Landrum
  • Muscarelle Museum
  • Morton
  • Adair
  • Small
Zoom Client Update | Saturday, May 30

Please make sure to update your Zoom client by May 30th. All Zoom clients will need to be on 5.0+ in order to join any meetings. Find update instructions here.

Network | Saturday, May 30 | 8:00am-noon

Expect a one-hour outage of all network services (campus phones, internet service, etc.) during this maintenance window only in the following building locations:

  • Jones
  • Chandler
  • ISC
Network | Saturday, May 31 | 8:00am-noon

This day is being reserved as a make-up window. If needed, expect a one-hour outage of all network services (campus phones, internet service, etc.) during this maintenance window.

 

Contact the Technology Support Center for questions or concerns at [[support]], 757-221-4357 (HELP) during normal business hours.