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What is Cortana?


Faculty and staff may have noticed periodic emails coming from Cortana, Microsoft O365's new productivity assistant.

Full Description

Microsoft is expanding its sphere of personal assistants with an updated version of Cortana.  It now uses machine learning and offers cloud-based assistant services that are intended to be a helpful service to you. 

At William & Mary, Cortana is limited to a briefing email service. The briefing email provides a selection of emails, follow-up reminders, and task management assistance. 

Privacy & Security

Although it may seem a little strange to see your emails and scheduling functions aggregated, only you are receiving your own briefing updates. They are personal and private.

The service falls under the same security umbrella as W&M's O365 enterprise license and offers the same protections. Read more about Cortana here (which includes security information) or check-out security related specifically to the briefing emails (section titled How it works.)

As a reminder, there is a long-standing policy at William & Mary that sensitive data cannot be sent through email. Find details on our Data Classification Policy page (section titled Sending or Receiving Sensitive Data in Electronic or Physical Form.)

How to Unsubscribe (optional)

Don't want to receive the briefing emails? Simply unsubscribe from them by clicking the Unsubscribe at the bottom of the email.

You can also unsubscribe by going to cortana.office.com.


Questions? Contact the Technology Support Center (TSC)
757-221-4357 (HELP) | [[support]] | Monday - Friday, 8:00 am - 5:00 pm