William & Mary

Mac Users: Java update for Banner Admin


Download Tivoli Endpoint Manager to fix the Java problem affecting Banner Admin.

Full Description

The recent update from Java (Java 7.51) caused problems for Banner Admin.  The problem was resolved for Windows computers as a solution was pushed out to all campus Windows machines via Tivoli Endpoint Manager.

Those accessing Banner Admin on Mac computers can also receive the solution to the Java problem, however, the computers must have Tivoli Endpoint Manager downloaded on them.  To download this system, go to the Tivoli Endpoint Manager page in our Software section.  

Note about browsers:  This Java problem has been resolved for the Internet Explorer and Firefox browsers.  Chrome will work, but there may be other issues related to using Banner Admin on Chrome.

If you have questions, please contact the Technology Support Center at [[support]] or call 757-221-4357.