William & Mary

PayFlex Debit Card for Flexible Spending Account (FSA)

Summary

Employees who enrolled in a FSA for the new plan year starting July 1st were mailed a PayFlex debit card on June 24th.

Full Description

As announced in the Spotlight Open Enrollment booklet, PayFlex is the new administrator for both medical and dependent care FSAs. The former Blue Cross Blue Shield Elite Visa card is no longer valid after June 30th.

View the PayFlex card carrier that was included with the new debit card. The card carrier contains details about how to use the card. In addition, DHRM has updated the FSA Sourcebook, which has complete information about the flexible benefits program.

Please be aware that the PayFlex debit card must be activated and that only one debit card was provided to each enrollee. Additional cards may be requested by calling 855-516-8595 or going to payflex.com. Use either your health insurance card ID number or the last four digits of your social security number to access PayFlex by phone or through the website.