Delinquent Student Accounts
An account is considered delinquent when payment has not been received by the payment due date. Once your account is considered delinquent with the university, we are required by the Commonwealth of Virginia to send your account to a private Collection Agency or the Office of the Attorney General depending on the dollar amount past due.
If your account has been sent to a Collection Agency (all accounts receivable under $10,000.00 and considered delinquent), the following events may occur until you have paid the Collection Agency in full:
- Addition of up to 25% collection fees;
- Submission of your account to the Department of Taxation pursuant to the Setoff Debt Collection Act;
- Reporting of your account to all Major Credit Bureaus;
- Placement of a hold on your William & Mary account making you ineligible for any services from the university such as registration for classes, official transcripts, or a diploma.
If your account has been sent to the Office of the Attorney General (all accounts receivable $10,000.00 and greater and considered delinquent), the following events will occur until you have paid the Office of the Attorney General in full:
- Imposition of interest accrual at six percent per annum from (date of initial pre-delinquency invoice or demand letter);
- Addition of up to 30% attorney’s fees to your account balance;
- Submission of your account to the Department of Taxation pursuant to the Setoff Debt Collection Act; and
- Placement of a hold on your William & Mary account making you ineligible for any services from the university such as registration for classes, official transcripts, or a diploma.
