This error ususally happens when trying to save a change to a Work Order. It indicates that the record is in a locked status, usually the the very user trying to make the change.
These steps may resolve the problem:
- Refresh the form using the "Clear" icon (looks like a pencil erasing on a piece of paper).
- Re-query the desired record.
- Change the status
If these steps do not reslove the problem you can try to wait until the next day and try to change the record again, or, contact the [[borawl, Systems Administrator]], ext. 17835. The Systems Administrator will contact the Database Administrator and attempt to unlock the record for you.