As members of the Facilities Management team, we work across the campus on a daily basis.  At times, we may encounter unfamiliar situations or experience unusual issues that cause us to want guidance, support, or just information.  As staff members at William & Mary, we are fortunate to have many resources available to help address issues and concerns we may have.  Quite often, a good first step is to contact your supervisor for assistance.  On occasion, you may not feel comfortable discussing a matter with your supervisor, other members of the organizational chain can be helpful.  We also have a variety of departments that can provide assistance with specific matters.  Listed below are the members of your organizational chain as well as contact information for various resources on campus.  I encourage you to take advantage of these resources whenever the need arises.                                 
Van Dobson, Associate VP for Facilities Management / Chief Facilities Officer

Facilities Management Organizational Chain 
1.  Your immediate supervisor
2.  Manager, Associate Director or Director of your FM department
3.  Van Dobson, Assoc. Vice President of Facilities Management     
4.  Sam Jones, Senior Vice President of Finance & Administration
5.  Katherine A. Rowe, President of William & Mary
Resources Available
FM Human Resources - 757-221-2258 Employee Relations, Benefits, Employment
Human Resources - 757-221-3169 Employee Relations, Benefits, Employment
Payroll - 757-221-2287 Timekeeping, payroll issues, direct deposit
Parking Services - 757-221-4764 Parking Passes, Parking Tickets
Tribe Card Services - 757-221-2105 ID cards, W & M Express
Compliance Office - 757-221-3146 Discrimination, Sexual Harassment, OSHA, Abuse
University Ombuds - 757-221-1941 Free and confidential advice on possible courses of action
Sexual Assault - 911 W&M Counseling Center 221-3620
Environment, Health & Safety - 221-2146 Health and safety information and concerns
W&M Police Dept. - 911/221-4596 Campus crime, personal safety, various awareness programs
Diversity and Inclusion - 221-2615 Diversity, disabilities, Affirmative Action, discrimination and harassment
Staff Assembly and PPF Assembly These assemblies represent the interests of all W & M Staff.  Relays concerns, issues, and interests to the appropriate channels.
Work Control - 221-2270 Workspace problems - temperature control, plumbing, lighting
Anthem EAP - 1-855-223-9277 
Aetna EAP 1-888-238-6232                                
Employee Assistance Program - up to 4 free visits for you or household members - counseling in mental health, substance abuse, work and family issues, financial or legal matters.  **you must be enrolled with either company under COVA to take advantage of their EAP program.**