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How to Request Accommodations

Procedure for Requesting Accommodations

STEP 1: First, please Register Online with Student Accessibility Services (SAS). This will create an “Accommodate” account for you, which will expedite the registration process for both you as student as well as for SAS processing.

STEP 2: Once an Accommodate account has been created, you will need to verify your condition with appropriate documentation.

Please refer to specific Guidelines for Documentation. In all cases, documentation that supports reasonable accommodation must clearly indicate:

A. The existence of a disability (as defined by state and federal regulations);

B. That the disability substantially limits a major life activity including a statement of the nature and extent of the limitations; and

C. A statement of what accommodation(s) is recommended.

You can upload this documentation directly to your student Accommodate account, email it to SAS at, or fax it to (757) 221-2538.

STEP 3: Please make an appointment with SAS staff to review your official documentation as well as to discuss and finalize your appropriate accommodation(s).

Reasonable and appropriate accommodation is often determined through a flexible, interactive process involving the student and SAS staff. Final responsibility for selection of the most appropriate accommodation rests with the university. Early consultation regarding accommodation is essential whenever questions of compliance and/or funding for accommodation are involved. Late requests will be honored to the best of our ability, but could result in delay, substitution, or inability to complete.

STEP 4: After meeting with you, SAS staff will prepare an Accommodation Letter outlining the accommodations for which the student has been approved. Letters regarding your specific accommodations are prepared for relevant faculty members/instructors, including the designated contact at the graduate program if relevant. SAS staff are available to explain the procedures as needed. If you find that difficulties arise in obtaining accommodations or if there are concerns related to this process, it is your responsibility as a student to contact SAS immediately.

IMPORTANT: You must renew your accommodations every semester to continue receiving accommodations and to re-activate Step Four (above). If you feel that previously approved accommodations need to be adjusted or reviewed, or if any new accommodations need to be added, you are encouraged to contact SAS for consideration of these changes.


Note: Students engaged in academic work off site (such as internships for course credit and study away) are not generally eligible for accommodation by William & Mary. The ability to accommodate a student with a disability should be a precondition to any business, agency, or organization that wants to participate in an internship or externship agreement with the university. In the case of academic course work taken at another institution of higher learning, SAS staff will serve as consult and provide information as needed for students arranging accommodations at these locations.