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Appointment Guidelines

Our appointment guidelines allow us to serve the greatest number of students.

We make appointments available in two-week increments. Schedule appointments:

  • Only on the hour
  • Two per week
  • One per day
  • Cancel 24 hours in advance without penalty

Missed appointments, or those canceled within 24 hours, are considered "no-shows." At three no-shows, you will be blocked from making appointments for the remainder of the semester. 

Consultants may take walk-ins whenever there is an open slot, or 15 minutes after a scheduled but missed appointment. If you have an appointment later in the day but walk in to take an earlier opening, you may either use or cancel the later appointment. If you choose to cancel the appointment, the missed appointment will be recorded as a “no-show” because you are canceling within 24 hours.

Can't find an available appointment?

Add yourself to the waitlist. Log in to WCONLINE, select the "Waiting List" link under your preferred date, and fill out the form. When an appointment is canceled on that date, you will receive notification via email or text. You can then login to make the appointment.