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Off-Campus Isolation Guide

The CDC calls for any COVID-19-positive person to isolate for at least five days. Visit the CDC's Isolation Guide for more information. Students who live off-campus and test positive for COVID-19 complete their isolation periods at home.

Emergency Signs: There are five emergency signs associated with COVID-19. If you experience any of these, please call 911 immediately:

  • Trouble breathing
  • Persistent pain or pressure in the chest
  • New confusion
  • Inability to wake or stay awake
  • Pale, gray, or blue-colored skin, lips, or nail beds, depending on skin tone

All students are encouraged to have a plan for a potential COVID-19 diagnosis. If you and your roommates or housemates have not yet had a conversation or developed a plan for how you would handle a quarantine or isolation case in your off-campus residence, please do.


If you have to isolate with a positive test result, please reduce your circulation in your residence and in the community as much as possible. Additional CDC suggestions:

  • Wear a high-quality mask if you must be around others at home and in public.
  • Do not go places where you are unable to wear a mask. 
  • Do not travel.
  • Stay home (except to receive medical care or pick up prescriptions or to-go meals) and separate from others as much as possible.
  • Use a separate bathroom, if possible.
  • Take steps to improve ventilation at home, if possible.
  • Don’t share personal household items, like cups, towels, and utensils.
  • Monitor your symptoms. If you have an emergency warning sign (like trouble breathing), seek emergency medical care immediately.
Useful Supplies
  • Thermometer
  • Pulse Oximeter
  • Fever medications
  • Mask
  • Tissues
  • Soap
  • Hand sanitizer
  • Disinfectant spray or wipes
  • Trash bags

Health Resources for Students

Student Health Center 757-221-4386

Pharmacy 757-221-2190. Hours: 8 a.m.-5 p.m., Monday - Friday

After Hours Care

Additional Symptoms

If you have experienced more than one of the following symptoms in the last 24 hours unrelated to a chronic condition, you should reach out to a medical provider. Contact the Student Health Center or call (757) 221-4386, available 8 a.m.-5 p.m., Monday - Friday.

  • Headache
  • Fever
  • Chills
  • Sore throat
  • Cough
  • Congestion
  • Runny nose
  • Loss of taste
  • Loss of smell

Until you are able to see your medical provider, follow simple precautions:

  • Avoid having any close contact with others.
  • Rest and treat symptoms as needed.
Meal Plans & Delivery

If you are a commuter student and have a meal plan, you may pick up to-go from William & Mary halls. Please wear a mask and limit contact with others.

Protect Delivery Workers
  • Choose contactless delivery when it’s offered.
  • When deliveries arrive, wait at least 30 seconds after the delivery worker leaves before opening your door to collect delivery.
  • Wear your mask when collecting deliveries.

Pharmacy Deliveries: Many local pharmacies are offering free or affordable delivery. Check the websites of the pharmacies near you for more information.

Academic Resources & Support
Visit Academic Resources and Support for help staying current in class and mentally and physically well.