If You're Feeling Ill
Emergency Signs
If you have experienced one or more of the following symptoms in the last 24 hours, call 911 so you can be evaluated at a local emergency room:
- Trouble breathing
- Persistent pain or pressure in the chest
- New confusion
- Inability to wake or stay awake
- Pale, gray, or blue-colored skin, lips, or nail beds, depending on skin tone
Other Symptoms
If you have experienced more than one of the following symptoms in the last 24 hours unrelated to a chronic condition, you should contact a medical provider. Employees should contact an urgent care center or personal physician. Students should contact the Student Health Center online or by phone at (757) 221-4386, 8 a.m.-5 p.m., Monday - Friday; or see the after-hours and weekend contact section below.
- Headache
- Fever
- Chills
- Sore throat
- Cough
- Congestion
- Runny nose
- Loss of taste
- Loss of smell
If You've Been Diagnosed with COVID-19
- Living off campus? Visit the Off-Campus Isolation Guide.
- The CDC calls for any COVID-19-positive person to isolate for at least five days. Visit Quarantine & Isolation Guide and Calculator for more information.
- Residential students should complete their five-day isolation at home or off campus, if feasible. W&M does not provide dedicated quarantine or isolation housing.
- In extenuating circumstances, residential students who are unable to return home must isolate in their room for the five days, attending class remotely if possible and if they feel well enough to do so. Otherwise, they should partner with professors to arrange being out sick for the duration of the isolation period. Visit Academic Resources & Support.
- Students in isolation must continue to wear a mask at all times in shared spaces to the extent they are able, including shared bathrooms and residence hall rooms.
- Isolating students may leave their rooms to pick up to-go items from dining halls or campus retail dining locations, to pick up prescriptions or obtain medical care. They should wear a mask, practice social distancing and limit outings as much as possible.
After-Hours Resources for Students and Employees
Students who need care and suspect COVID-19 after hours, please refer to the following contacts. These are also useful to faculty and staff members, who should contact their healthcare providers if they are feeling sick or suspect COVID-19.
Emergency: 911
For ambulance transport to the local hospital emergency room. The emergency dispatcher will need your name, location of and nature of the emergency, phone number you are calling from.
Healthiest You Telehealth
(855) 870-5858
Available to all students. Students enrolled in the UHC Student Resources Insurance Plan can access this resource for free. All others have access to Healthiest You Telehealth for a fee (be sure to check with your insurance company to determine if there is a similar resource available for free).
Riverside Doctor's Hospital
(757) 585-2200
1500 Commonwealth Ave., Williamsburg (4 miles from campus)
Sentara Williamsburg Regional Medical Center
(757) 984-6000
100 Sentara Cir., Williamsburg (8.24 miles from campus)
M.D. Express
(757) 564-3627
120 Monticello Ave., Williamsburg (1 mile from campus)
Open daily 9 a.m.-9 p.m.
Velocity Urgent Care
(757) 772-6124
4374 New Town Ave., Williamsburg (2 miles from campus)
Open daily 8 a.m.-8 p.m.
