Meet the Staff

Caroline Ott
Caroline Ott, Director

Caroline Ott is serving as the Director for Leadership by Design at William & Mary. Caroline is a recent graduate of the Master's in Higher Education Administration program in the School of Education, here at William & Mary. She has also spent the last two years working in the Office of Student Leadership Development, specifically with the Fraternity and Sorority Community. With many years of leadership development under her belt, Caroline is excited to invite Virginia students to William & Mary, a place where she has spent 2 years, to experience this campus and to learn more about leadership, their own strengths, and how to make a difference in their community!

Meredith Randle
Meredith Randle, Counselor

Meredith is passionate about community service, social justice, and de-cluttering junk drawers. During her time at the College, she studied Psychology and Community Studies. In her spare time, Meredith led and worked alongside her peers, particularly as an Orientation Aid and through the Wesley Foundation. Driven by the belief that diversity can be an institution’s greatest strength, Meredith also founded the College of William & Mary GRID Initiative (Greeks for Respect, Inclusion, and Diversity).

As the 2016-2017 Fellow for Local Engagement, Meredith engaged active citizen students through programming, particularly by coordinating direct service as well as hosting discussions and dinner dialogues covering various social issues including racial equity, freedom, self-care, and the importance of networking in community work. She also coordinated the Office of Community Engagement’s Aim 4 program, which offers students many opportunities to prioritize community in their values and life choices within the classroom and in the local community. While working in Student Affairs, Meredith continued to prioritize students, diversity, and justice, serving on the Student Affairs Diversity Committee and the planning committee for the Daily Work of Justice conversation series.

Meredith is no stranger to adventure, either – she attended a small camp every summer in Western Pennsylvania for 12 years and served as a camp counselor in the mountains of Brevard, North Carolina. After her graduation in May of 2016, she hiked 500 miles of El Camino de Santiago (“The Way of St. James”) with her brother, James. Meredith plans to return to Spain this fall to teach English, travel, and work on her Spanish. She continues to look for ways to spend time outside, particularly in her hammock.

Lauren Titterington, Counselor 


Lauren (the one with the glasses) is a recent William & Mary graduate with a Master's Degree in Higher Education Administration from the School of Education. She has spent her time at the College serving as the Graduate Assistant for the Office of First Year Experience helping to develop New Student Orientation and supporting first-year student programs. Lauren has a passion for building community, assisting in student transition, and developing leadership abilities among student leaders. She is also secretly enthusiastic about food, puppies, and coffee, not necessarily in that order. 

Cameron How

Cameron How, Counselor

Cameron is a rising sophomore at the College of William & Mary, majoring in Philosophy and Psychology. In addition to his classwork, Cameron is a Hall Council Representative, Tribe Ambassador, member of Global Playground on Campus, member of Club Basketball, and soon to be Freshman Resident Assistant. Cameron lives in Washington, DC, this summer (minus a week) as part of the Leadership and Community Engagement Summer Institute. Cameron is eagerly anticipating his time at Leadership by Design as he is passionate about cultivating leadership qualities in himself and others. Cameron is also passionate about food, basketball, Big Bang Theory, and House!

Will Hailey

Will Hailey, Counselor

Will is starting Graduate School at William and Mary this fall to study Higher Education Administration.  While at the College he will be working in the office of First Year Experience as a Graduate Assistant working with New Student Orientation. He completed undergrad at Clemson University, home of the 2017 College Football Champion Tigers. Will is no stranger to Williamsburg; he was born and raised here by two Tribe alums.

After graduation from Clemson, Will crossed one item off his bucket list by moving to Brisbane, Australia where he lived for most of last year.  There he fully immersed himself into the Aussie culture by falling in love with Rugby League, getting very badly sunburned while snorkeling in the Great Barrier Reef, and eating (and promptly spitting out) vegemite.

Will is very excited to have the opportunity to work with new students.  As a former RA of first-year students, he knows how crucial the transition to college is and wants every student to have the best William and Mary experience possible.  He has bled green and gold his whole life and hopes to inspires students to have to same passion for this wonderful college that he has.  Will believes free time is vital to every student’s health.  In his free time you will likely find Will watching critically acclaimed shows on Netflix, playing (and winning) NBA 2K17, and washing down a surprisingly large Taco Bell order with Mountain Dew.  These activities have been known to occur simultaneously. 

Drew Stelljes
Drew Stelljes, PhD, Program Advisor

Dr. Stelljes serves as the Assistant Vice President for Student Engagement and Leadership at William & Mary. He provides leadership and direction for an integrated portfolio aimed at enhancing student development. Stelljes is responsible for the oversight of the following departments: Office of Community Engagement, Student Leadership Development, Fraternity and Sorority Life, and Sadler and Campus Centers. The thematic area overarching goals help students engage, explore and elevate their college experience. Leadership occurs in multiple formats – on alternative breaks, within recognized student organizations, as a building supervisor, as a volunteer, board member, employee and more. 

Stelljes is the author of Service-Learning and Community Engagement: Toward Long-term Developmental Social Concern and his engagement model has been widely published. He has authored an array of journal articles on placing students intellectual and developmental needs at the center of the learning endeavor, service-learning, community based learning, education policy reform measures, impacts of alternative breaks and measures of the efficacy of college based tutoring and mentoring programs.

He is a graduate of William & Mary with an earned PhD in Educational Policy. In 2008 Drew was selected as an inaugural member of the Engagement Academy for University Leaders. He has held an executive board seat on a variety of local non-profits and on the Governor’s Advisory for National and Community Service where he chaired the annual selection process for statewide Americorps funding. He teaches a class on Social Foundations of Education, he is the faculty member for the DC Office Summer Institute on Leadership and Community Engagement and he teaches the class Urban Education: Policy, Practice and Leadership through the W&M DC Office. 

Drew consults on topics ranging from the creation of civic engagement on college campuses, service-learning and student development in the college years. Stelljes is a regular blogger for the Huffington Post. He has guest lectured, presented or consulted for 20 schools. He and his wife, Amy, have three children, Emma Grace, Braden Eberhardt and Elizabeth Marie. They live in Williamsburg, Virginia.

Roxane Adler Hickey, Program Advisor

Roxane O. Adler Hickey serves as the Associate Director, Washington Center & Director of Programs at William & Mary.  She is responsible for managing the four Study in DC academic opportunities in Washington -- DC Semester Program, DC Summer Institutes, DC Winter Seminars, and DC Summer Session — and has been at the College for 10 years.  In her role as Director of these programs, Roxane works across many campus offices and programs (both in Academic Affairs and Student Affairs) to provide students will all the challenge and support they need while studying in DC.  

Previously, Roxane worked at Hyde Leadership Public Charter School in Washington, DC for four years.  She taught 10th grade English and SAT prep courses, and transitioned from the classroom to become a College Counselor, guiding many first generation college students and families navigate through the college application and financial aid process.  In addition, Roxane served as the Director of Service-Learning at Hyde and created an integrated opportunity for students and teachers to get involved in the local community.

Roxane earned her Bachelor's degree from Bucknell University in 2000, studying both English and Education. She graduated from the William & Mary School of Education in 2002 with a Master of Education in Educational Policy, Planning, & Leadership with an emphasis in Higher Education Administration.  

Roxane and her husband live in Northern VA with their daughter.

Karen Schultz, PhD, Senior Advisor

Dr. Schultz graduated from William & Mary with a B.A. in Fine Arts in 1975; she earned her MBA from Shenandoah College in 1984, and her PhD from Virginia Tech in 2002. Since 2009 she has been a Professor and the Director of the Center for Public Service and Scholarship at Shenandoah University. Dr. Schultz was recognized by the Shenandoah University with the Outstanding Teaching award in 2009 and has numerous other awards for teaching. Student Government Association awarded her with the Director's Award for Outstanding Faculty for Civic Engagement. She is an Algernon Sydney Sullivan awardee. Active in community affairs and local government, she served on the Virginia Governor's Advisory Board for Service and Volunteerism and the Board of Trustees, Shenandoah Valley Westminster-Canterbury. She is a member of the Community-Campus Partnerships for Health and the Rotary Club of Winchester City. She served on the Winchester School Board, the governing board for the Mountain Vista Governor's School, the Virginia School Board Association and the National School Board Association. Long active in support of her alma mater, she is currently a member of the William & Mary Giving Societies, has served on both her 35th and 40th year reunion committees and spent more than 10 years on William & Mary's Leadership Council. Dr. Schultz has also been involved with William & Mary's Active Citizens Conference, where she presented sessions in both 2012 and 2015. Her husband, Eugene Schultz, is a member of the Class of 1975, and their two children, Katie and Ben, are both graduates of the university. Dr. Schultz was appointed to the Board of Visitors in 2015.