eStatements are now located under the eServices option in Banner
The Bursar's Office generates monthly eStatements for any account with a previous balance or with new activity. Payment is due in full by the due date on the statement, generally around the 1st of the following month. If you are enrolled in the W&M Tuition Payment Plan, you will receive one eStatement at the beginning of the Fall and Spring semester but will not receive monthly eStatements thereafter until after the last installment due date. Your monthly installment amounts adjust automatically to include any new payments or charges to your W&M student account.
Charges include tuition and fees, room, meal plan and other miscellaneous charges such as printing, lab fees, music fees, tutoring fees, orientation fees, etc. Charges not included on your initial semester eStatement will appear on the next statement and will be due the first of the following month. Financial Aid and scholarships are shown in the Memo Item or Authorized Financial Aid section of the eStatement. If you have anticipated financial aid and it does not appear, please refer to the Financial Aid site for further information. To check on the status of pending financial aid, please contact the Financial Aid Office, 757-221-2420 or email firstname.lastname@example.org.
Student account charges are due by the established payment deadlines. Failure to pay the balance due and/or to provide the required information for pending financial aid by the established payment deadlines may result in the assessment of a late fee, the loss of financial aid and/or a restrictive hold being placed on the student's account.
The College manages an in-house payment plan through eServices. For more information please see our W&M Monthly Payment Plan highlights.
Understanding your eStatement
For currently enrolled students, the eStatement is generated electronically. No paper bills are issued to students or parents.
An email is sent to the student's W&M email address and to the authorized user's email address (provided in eServices) that a bill has been generated and is ready for viewing. As a reminder, it is a violation of the College’s Acceptable Use Policy to provide your password to a third party under any circumstances. Do not share your password to allow a third party to gain access to your account. Third parties may be set up as authorized users in Banner Self Service/eServices.
Paying your eStatement
Accounts may be paid via electronic check or credit card in eServices. Payments by cash or check are accepted at the Cashier’s Office in Blow Hall. Payment by check may also be sent via US Mail. Please make checks payable to The College of William and Mary and remember to include the student ID number on the check. For further information on paying your eStatement, please see our payment information page.
Balances of less than $5.00 may be paid along with your next billing charges or by the end of the semester, whichever is applicable. However, please note that a non-restrictive hold will be placed on accounts with balances due of less than $5.00 which are not paid by the due date on the eStatement. A non-restrictive hold prevents the issuance of transcripts but does not prevent registration.
Monthly payment plan participants
The College manages an in-house installment payment plan through eServices. More information on the plan is available on our eServices site.
Late Fees and holds
Late fees of 10% of the past due balance (not to exceed $100.00 per semester) will be assessed to students who have not paid in full by the due date unless credits are pending from other sources, i.e. financial aid, monthly installment plan, outside scholarships. There must be a pending credit or authorized aid memo recorded on the student's account to avoid the late fee.
A restrictive hold is placed on the student's account if there is a past due balance of $5.00 or greater. Students will not be able to register for upcoming semesters, receive transcripts, receive diplomas or have their degree conferred until payment for the past due balance is received.
Any amount owed to the University including, but not limited to, tuition, fees, room, meals, printing, lab fees, other course related fees, etc. is considered a receivable to the College. A receivable becomes past due if payment is not received by the payment due date.
For currently enrolled students, the primary collection tool is the placement of a restrictive hold on their account by the Bursar’s Office or other office on campus. Once placed, the hold remains in place until the debt is paid in full.
Accounts which remain unpaid may be referred to an outside collection agency or the Office of the Attorney General. In the event that your account is sent for outside collection, you will be responsible for all administrative costs and collection fees incurred in the collection of funds owed to the College.
Please see our eBill frequently asked questions for further information.