Holds
Holds are placed on a student's records for various reasons. There is typically some action required on the part of the student to have the hold removed (e.g. payment, paperwork, return of materials/supplies, completion of requirement, etc.). Financial holds are the most common and can be placed for any amount owed to the College. Deans' offices and other academic departments place holds to obligate the student to turn in required paperwork, complete requirements, or address any other academic related matter.
Financial holds are placed only after the student has been notified of the amount and the obligation is at least 30 days overdue. Holds that are placed by an automatic process (such as IT and parking) will be placed monthly, as close to the 1st of the month as possible.
Holds typically prevent registration, transcript processing as well as receipt of diploma. A description of the processes or activities affected are listed below:
Registration - prevents adds, drops, withdrawals and any other schedule changes.
Transcripts - prevents the receipt of official and unofficial transcripts; also prevents viewing the web transcript in Banner Student Self Service.
Graduation - prevents receipt of diploma and in some instances can prevent the conferral of degree.
A/R (Student Accounts) - alerts the Bursar's Office that the student has an unpaid financial obligation.
Removing a Hold
When you contact the responsible office regarding a hold that was placed on your record, make payment or provide the required documentation, etc., be sure to request that the hold be removed. Some offices remove holds in a daily, weekly or monthly automatic process. It is imperative that you communicate any special deadlines to the responsible office to ensure timely removal of holds.
May Graduation Holds
For May graduation all holds must be placed on a student's record by the last day of spring classes in order to hold diplomas. Any holds placed after the last day of classes will hold transcripts, but not diplomas.
Payments made after May 1st to clear financial holds for graduation must be made in the form of cash, money order or certified check. Personal checks will not be accepted.
Hold Information
All holds are viewable via Banner Student Self Service.
A complete listing of all of holds at the College, the responsible office, and process/activity affected are listed below. If you have questions about a specific hold, please contact the responsible office.
| Hold Literal | Responsible Office | Phone Number | Process/Activity Affected | |||
|---|---|---|---|---|---|---|
| Registration | Transcript | Graduation | A/R (Student Accounts) | |||
| Academic Advising Hold | Academic Advising | 221-2476 |
Y
|
Y
|
Y
|
N
|
| Dean of A & S UG Hold | Undergraduate Dean's Office, Arts & Sciences | 221-2465 |
Y
|
Y
|
Y
|
N
|
| Dean of Grad Business Hold | Graduate Dean's Office, Mason School of Business | 221-4100 |
Y
|
Y
|
Y
|
N
|
| Dean of Education Hold | Dean's Office, School of Education | 221-4300 |
Y
|
N
|
Y
|
N
|
| Dean of Grad A&S Std's Hold | Graduate Dean's Office, Arts & Sciences | 221-2465 |
Y
|
Y
|
Y
|
N
|
| Dean of Law School Hold | Dean's Office, Law School |
221-3800 |
Y
|
Y
|
Y
|
N
|
| Dean of Marine Science Hold | Dean's Office, Graduate School of Marine Science | 804-684-7105 |
Y
|
Y
|
Y
|
N
|
| Dean of Students Hold | Dean of Students Office | 221-2510 |
Y
|
N
|
Y
|
N
|
| Dean of UG Business Hold | Undergraduate Dean, Mason School of Business | 2214100 |
Y
|
Y
|
Y
|
N
|
| Financial Aid Office Hold | Financial Aid | 221-2420 |
N
|
Y
|
Y
|
Y
|
| Global Education Office Hold | Reves Center, Global Education Office | 221-3594 |
Y
|
Y
|
Y
|
Y
|
| Health Center Hold | Student Health Center | 221-4386 |
Y
|
Y
|
Y
|
Y
|
| Immunization Hold | Student Health Center | 221-4386 |
Y
|
Y
|
Y
|
N
|
| Information Technology Hold | Information Technology | 221-4357 |
Y
|
Y
|
Y
|
Y
|
| Swem Library Hold | Swem Library | 221-3072 |
Y
|
Y
|
Y
|
Y
|
| Misc Rec - Library Hold | Bursar | 221-1217 |
N
|
Y
|
Y
|
Y
|
| Misc Rec - Health Hold | Bursar | 221-1217 |
N
|
Y
|
Y
|
Y
|
| Misc Rec - Returned Check Hold | Bursar | 221-1217 |
N
|
Y
|
Y
|
Y
|
| Misc Rec - Other Hold | Bursar | 221-1217 |
N
|
Y
|
Y
|
Y
|
| Misc Rec - R Hold | Bursar | 221-1217 |
Y
|
Y
|
Y
|
Y
|
| New Stdnt Reg Later Date | University Registrar | 221-2800 |
Y
|
N
|
N
|
N
|
| Perkins Overdue Loan Hold | Financial Aid | 221-2420 |
N
|
Y
|
Y
|
Y
|
| Perkins Prom Note Hold | Financial Aid | 221-2420 |
N
|
Y
|
Y
|
Y
|
| Perkins Exit Hold | Financial Aid | 221-2420 |
N
|
Y
|
Y
|
Y
|
| Post Office Hold | University Postal Services | 221-4491 |
N
|
Y
|
Y
|
Y
|
| Parking Services Hold | Parking Services | 221-4764 |
Y
|
Y
|
Y
|
Y
|
| Res Life Rm Damage Dep Hold | Residence Life | 221-4314 |
N
|
Y
|
Y
|
Y
|
| Student Accounts - R Hold | Bursar | 221-1217 |
Y
|
Y
|
Y
|
Y
|
| Student Accounts - NR Hold | Bursar | 221-1217 |
N
|
Y
|
Y
|
Y
|
| Student Affairs Office Hold | Student Affairs | 221-1236 |
N
|
Y
|
Y
|
Y
|
| University Registrar Hold | University Registrar | 221-2800 |
Y
|
Y
|
Y
|
N
|
| Write-off - Swem Library Hold | Bursar | 221-1217 |
Y
|
Y
|
Y
|
Y
|
| Write-off-Parking Service Hold | Bursar | 221-1217 |
Y
|
Y
|
Y
|
Y
|
| Write-off-Student Account Hold | Bursar | 221-1217 |
Y
|
Y
|
Y
|
Y
|
| Write-off - Telecom Hold | Bursar | 221-1217 |
Y
|
Y
|
Y
|
Y
|
| Write-off - Other Hold | Bursar | 221-1217 |
Y
|
Y
|
Y
|
Y
|
