The Office of the Ombuds seeks to support more
open and effective communication between employees and the College. And
in doing so, create a work environment of greater satisfaction.
The Ombuds will:
- Listen
- Serve as a neutral party in resolving conflict
- Present resources and options
- Assist with communications
- Recommend changes in policies & procedures
- Report trends and patterns to administration
The Ombuds will not:
- Replace or supersede existing channels for grievances, complaints, or appeals
- Offer legal advice
- Breach confidentiality or anonymity without permission
- Testify in any formal or adjudicative process
- Conduct formal investigations
- Serve as an agent of notice for the University
- Change or overturn institutional decisions
The Ombuds should be contacted:
- To discuss a situation with a neutral party
- When pursuing other organizational channels have not provided satisfaction
