IT Resources

For New Students

Congrats! You are on your way to William & Mary. Here are some of the technology-related things you should know to help you prepare for your new adventure.

Before coming to campus:
Set Up Your Account

Have you activated your William & Mary account yet? If not, activate your WMuserid now. You will need to create a secure, personalized password.

While you are there, you can set up a recovery email address in case you ever forget your password.

Get more information about Account Activation and Password Security.

Activate Email 

Once you pay your enrollment deposit, you'll be able to activate your WMApps email account (powered by Google). There is also a suite of Google tools that you can access with that account. 

Make sure to check your email frequently for important updates.  Find a link to WMApps on myWM.

Add an extra layer of security to your WMApps account by adding 2-Step Verification.  

Bring a Laptop

A laptop is essential for student life at William & Mary, and there is a laptop requirement at the university. You can choose to purchase your laptop through the W&M Bookstore with the Student Notebook Program

If you prefer to bring your own, we recommend the following minimum configurations:

Intel i5 processor or higher
256GB hard drive or higher
8GB of RAM or higher

Certain programs, such as ones in the Mason School of Business might have more advanced requirements.

Also, bring an Ethernet cable for a faster and more secure connection.  This is especially useful during high-traffic times like Registration.

Get Software (Like Microsoft Office - for FREE!)

There is no need to pay retail prices for software with our selection of discounted software. And Microsoft Office 2016 is completely free during your time at W&M!

TV Specs

William & Mary has a digital cable system with a lineup of 116 channels. Only televisions that are Clear QAM/ATCS compliant will work on the digital system. Most televisions made after 2007 meet this requirement. An external tuner can be purchased separately to use with those televisions that aren't Clear QAM/ATSC compliant.

Not bringing a TV? There is no need to miss out on your favorite shows. With Campus Contour from Cox, you can stream cable TV to your computer, phone, or tablet.

myWM (Access to Banner, Blackboard, and Email)

Take some time to browse through myWM. It is a good page to set as your homepage for your web browser.

Looking for Banner or Blackboard? Access these services through myWM. You can also access your WMApps email there.


When you arrive on campus:
Authenticate your Devices

Once you arrive on campus, you will need to authenticate your devices to the William & Mary network. For computers, tablets, and phones, you will just need to open a web browser, after which you will be routed to the authentication page.  Follow the prompts to log in with your W&M credentials.

Connect to Wireless/Wired Networks

For Wi-Fi you are strongly encouraged to connect to the W-M_Wireless_Encrypted network to better protect your online activity but may use the W-M_Wireless as well.

If you brought an Ethernet cord, you can plug into the wired network through any network jack.  

Game Consoles

To authenticate game consoles to the wired or wireless network, you will need to submit a Device Authentication Form.  

Stay Secure

Be aware of phishing and ransomware that may come through you email inbox. If anything does happen, the first thing you should do is reset your password. 

Add 2-Step Authentication to your WMApps account for an added layer of email security.

For your own personal security, you can choose to receive campus alerts on your computer via Alertus.

Check-out more of our security tips


Other things you'll need eventually:
Printing at a Computer Lab 

Didn't bring a printer?  That's fine. W&M has multiple printing locations across campus; however, there is a per page printing charge.

If you're on campus and looking for a public computer, check out the Computer Lab Status application. It will let you know where computers are currently available.

Digital Cable TV Services

Check-out the digital cable TV channel listing.  

You can also stream cable TV on your computer, phone or tablet while you are on the W&M campus with the Campus Contour app from Cox.

Specialized Software

Check out our list of licensed software, which includes programs in chemistry, math, statistics, and web editing.

Computer Service Agreement

The Computer Service Agreement spells out support options and includes a list of off-campus service providers.

Guest Wireless Access

Have a visitor coming to campus?  Learn how you can provide encrypted wireless access for guests.  

IT System Status 

If you want to keep up with any current or future system outages, visit the IT homepage and check out the System Status box on the right-hand side.

Follow us on Facebook or Twitter for outage announcements and more IT happenings.



Technology Support Center (TSC)

If you have any tech-related questions while you are getting settled-in at William & Mary, feel free to contact the Technology Support Center (TSC) for help.

Phone: 757-221-4357 (HELP)
Email: [[support]]
Walk-in: Jones Hall, Room 201
Monday - Friday 8am-5pm (except holidays)


Welcome to the Tribe!