William & Mary

Current Projects & Initiatives

Accommodate by Symplicity

William & Mary now has a solution for its accessibility office to streamline the approval and delivery of accommodations for students with extenuating needs. Accommodate is a software that will allow the College to better manage the population of students with classroom accommodation requirements. The software features a dedicated student portal, where students can submit forms, request appointments, upload documentation, and view all information that has been sent to them by administrators. It also allows students to independently search for note-takers in their classes.


IT will facilitate the upcoming accreditation cycles in the School of Education, School of Business, and the university by aiding in the procurement and institutionalization of school-specific reporting software programs.

Adobe Experience Manager

To aid with Advancement initiatives IT is taking advantage of new technology and advancing web capabilities with the Adobe Experience Manager. The software utilizes Amazon’s cloud-based infrastructure to provide a centralized content database, dynamic media placement and management, as well as the ability to organize tagged content.

Argos Reporting Tool

Argos is a robust tool for viewing and reporting data from Banner. The current reporting tool, Discoverer, will remain intact, but Argos will give users the opportunity to generate reports beyond what Discoverer offers. Argos has the capability to provide reports from simple ad hoc queries to advanced dashboards with interactive charts and data cubes, and to connect to multiple data sources simultaneously. With reusable DataBlocks and the ability to share DataBlocks with the Evisions CO-OP User Community, users can benefit from Argos as a collaborative tool. The project is in the implementation and training phase, and the campus roll-out schedule has not yet been determined. IT plans to offer training to the campus community in the future.

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College Curriculum

W&M IT Academic Technologists are working with CLA Fellows, EPC, the Dean of A&S and faculty members to identify and implement technologies and protocols necessary for the new College Curriculum. Additionally, they will continue to develop and deploy workshops, tutorials, sample assignments, model courses, and general guidelines for faculty members as well as evaluate the feasibility of COLL 100 applications.

Building Bridges Graphic
Constituent Relationship Management (CRM) Implementation

The College of William & Mary will be implementing the system components of an enterprise-wide CRM beginning Fall 2015. This effort will support the university-wide CRM strategic initiative. After a thorough Request for Proposal evaluation process, W&M has awarded contracts to ACF Solutions, Salesforce Foundation and TargetX for the implementation of Salesforce CRM and TargetX recruitment technology. ACF Solutions along with W&M IT and a cross-functional project team will be leading this implementation. The project will kick-off with a Discovery and Solution Architecture phase where we confirm the details of the phased implementation, define the integration/technical architecture, and design our governance model.

Visit our Building Bridges website for details about the CRM initiative at W&M.

HR Revitalization

HR Revitalization, Finance Revitalization, and Procure-to-Pay are all business innovation projects for the College which rely heavily on IT services and systems. IT will navigate the technical aspects of these projects while providing support and expertise throughout the implementation processes.

Identity Management

To manage the needs of W&M's ever-growing population, IT is considering commercial alternatives to our current home-grown identity management system. In 2015 IT will evaluate systems in an effort to find a suitable replacement.

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MABUG 2015

In November, W&M IT will host the Mid-Atlantic Banner Users Group (MABUG) conference. The three-day conference will include over 300 participants and will focus on maximizing the use of Banner. W&M IT's own Maria Elena Pada is heading-up the organization of the conference. And she now has the MABUG Facebook page ready for viewing. Check it out - and "Like" the page if you are interested in getting details about the event.

Online MBA
Online MBA

In August 2015, the Mason School of Business launched the first degree program at the College that is delivered fully online. William & Mary’s objective is establish an authentic and unique infrastructure that enables future online program growth. To meet this goal, IT is partnering with the Mason School of Business to develop the academic core of the program and IT is working with Everspring, an end-to-end online services enabler that partners with leading universities, and offices across campus to fully integrate the new program.

Optimizing the Enterprise IT Organization

The Censeo Consulting Group took an in-depth look at IT services throughout the W&M Campus during the spring and summer of 2014. After a survey of current IT resources and infrastructure, Censeo recommended various initiatives to better align IT with the business objectives of the College. The recommendations were considered by the W&M administration, the IT steering committee and the Board of Visitors, and are now being implemented.

Print Management Program

The IT Department is working to improve the efficient use of William & Mary’s network of digital, multifunctional devices and network printers.  As part of this effort, IT will be working with ESI (Electronic Systems Inc) to evaluate all printing on campus to determine if the right size device is being used for the printing that is required.

Learn more about the new Print Management Program


As part of an ongoing commitment to environmental stewardship, W&M IT has introduced several department initiatives to reduce our carbon footprint and promote sustainability on the W&M campus. Between high energy consumption and the concentration of plastics and metals in devices, electronics certainly aren't the most environmentally friendly products. However, these traditional obstacles have allowed W&M IT to seek innovative solutions for greater sustainability.

Windows 10 image
Windows 10

Microsoft recently released the Windows 10 operating system and W&M IT is working on incorporating it into the desktop image for faculty and staff computers and laptops. Device security, data protection, software integration, and system capatability are being evaluated as we work towards bringing the new operating system onto campus. Look for Windows 10 to be incorporated in fac/staff computers on the ESP leasing program in early 2016. 

Wireless System Exploration

With a steadily increasing demand on wireless network service, W&M IT is currently exploring new products and alternative system configurations in an effort to keep up with demand and provide top-notch wireless Internet service to the campus.  Testing and studies are currently underway, with the prospect of beginning a redesign and/or product change in the summer of 2016.