Resident Assistants are provided with a ShoreTel basic model Voice over Internet Protocol (VoIP) phone in their room.
|Phone||Information & Tutorials|
ShoreTel 115 or 420 (Basic Models)1 line
Built-in Ethernet switch
Half-duplex Speakerphone (similar to a walkie-talkie)
Quick Reference Guide 115 (pdf)
Quick Reference Guide 420 (pdf)
Access Voice Mail
Voice Mail is accessed on all phones either by:
- Pushing the "Voice Mail" button
- Pushing the "#" sign on the dial pad
- Dialing 757-221-1000 (1-1000 from your campus phone)
See the Quick Reference Guide (pdf) for Voice Mail operations and menu options.
To dial numbers on the W&M main campus, dial 1 + the last four digits of the campus phone number.
For all calls outside of campus, dial 9 + plus the number you wish to dial. For long-distance and international numbers, you will need an authorization code.
Additional dialing instructions can be found here.
For technical assistance, contact the Technology Support Center.
757-221-4357 (HELP) | [[support]] | Jones 208, Mon. - Fri. 8:00 am - 5:00 pm