William and Mary
Departments & Offices » IT » Services » Phones » Equipment

Equipment

The new ShoreTel IP phones utilize state-of-the-art VoIP (Voice-over-Internet Protocol) technology.  They are sophisticated but easy to use - and look pretty sleek as well.  We hope you like them as much as we do! 

Click on the links for specs of each phone.  Headsets are featured below.

Voice Mail is accessed on all phones either by pushing the "Voice Mail" button, pushing the "#" sign on the dial pad, or dialing 757-221-1000.  See the Quick Reference Guide (pdf) for Voice Mail operations and menu options.

Phones

Four ShoreTel IP phone models will be used at the College:

ShoreTel IP Phone 115
ShoreTel IP Phone 115

1 line
Built-in Ethernet switch
Half-duplex Speakerphone (similar to a walkie-talkie)
Tutorial for using the 115
Quick Reference Guide (pdf)

ShoreTel IP Phone 212k
ShoreTel IP Phone 212k

12 lines
Integrated Ethernet switch
Full duplex Speakerphone
Tutorial for using the 212k
Quick Reference Guide (pdf)

ShoreTel IP Phone 230
ShoreTel IP Phone 230

3 lines
Integrated Ethernet switch
Full duplex Speakerphone
Tutorial for using the 230
Quick Reference Guide (pdf)

ShoreTel IP Phone 655
ShoreTel IP Phone 655

12 lines
Large color touch screen
Advanced microphone array technology
Gigabit Ethernet
Visual voicemail
Quick Reference Guide (pdf)

Headsets

Looking for a headset to go with your new phone?  The following headsets have been tested and proven to work with our ShoreTel IP phones.  (Headsets are ordered by the user.)

Directions for enabling a headset via Web Communicator. 

Plantronics CS540
Single-eared Wireless Headset

Plantronics CS540

Optional: a Plantronics telephone hook switch to hear the call ring in the headset

Plantronics Savi700
Single-eared Wireless Headset

Plantronics Savi700

Optional: a Plantronics telephone hook switch to hear the call ring in the headset

Plantronics CS510
Single-eared Over-the-Head Wireless Headset

Plantronics CS510

Optional: a Plantronics telephone hook switch to hear the call ring in the headset

Plantronics CS520
Dual-eared Wireless Headset

Plantronics CS520

Optional: a Plantronics telephone hook switch to hear the call ring in the headset

Wired Headset - Single-earred
Single-eared Wired Headset

Plantronics SupraPlus HW251N Headset

Required: a Plantronics A10-12-S1 Cable Converter

Wired Headet - Dual-earred
Dual-eared Wired Headset (to be tested soon)

Plantronics HW261N SupraPlus Wideband Headset

Required: a Plantronics A10-12-S1 Cable Converter