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Equipment

The ShoreTel IP phones utilize state-of-the-art VoIP (Voice-over-Internet Protocol) technology.  They are sophisticated but easy to use - and look pretty sleek as well.  We hope you like them as much as we do!  Visit the ShoreTel website for specs of each phone. 

Headsets are featured below.

Voice Mail is accessed on all phones either by pushing the "Voice Mail" button, pushing the "#" sign on the dial pad, or dialing 757-221-1000.  See the Quick Reference Guide (pdf) for Voice Mail operations and menu options.

Phones

Three types of ShoreTel IP phones are available at the College:

ShoreTel IP Phone 115
Basic

1 line
Built-in Ethernet switch
Half-duplex Speakerphone (similar to a walkie-talkie)

ShoreTel IP Phone 230
Standard*

Multiple lines
Integrated Ethernet switch
Full duplex Speakerphone
(*may vary from the pictured model)

ShoreTel IP Phone 655
Conference

12 lines
Large color touch screen
Advanced microphone array technology
Gigabit Ethernet

Equipment costs found in Coordinators Resources section.

Headsets

Looking for a headset to go with your phone?  The following headsets have been tested and proven to work with our ShoreTel IP phones.  (Headsets are ordered by the user.)

Directions for enabling a headset via Web Communicator. 

Plantronics Savi700
Single-eared Wireless Headset

Plantronics Savi700

Optional: a Plantronics telephone hook switch to hear the call ring in the headset

Plantronics CS520
Dual-eared Wireless Headset

Plantronics CS520

Optional: a Plantronics telephone hook switch to hear the call ring in the headset

Wired Headset - Single-earred
Single-eared Wired Headset

Plantronics SupraPlus HW251N Headset

Required: a Plantronics A10-12-S1 Cable Converter

Wired Headet - Dual-earred
Dual-eared Wired Headset

Plantronics HW261N SupraPlus Wideband Headset

Required: a Plantronics A10-12-S1 Cable Converter