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Services Lost With Password Expiration

Your W&M account's password can be updated an any point, but must be updated annually.  You will be sent reminder emails as the date approaches.  Use the link on Information Technology Homepage to access the Change Password system or go directly to https://changepassword.wm.edu/wm/.

Here is a list of services you lose if your W&M Username account is locked due to password expiration:

  • LDAP services, including:
    • Banner 8
  • CAS services, including:
    • Alcohol Edu ( https://alcoholedu.wm.edu )
    • Awareness Videos ( https://awareness-videos.wm.edu )
    • Banner 9
    • Blackboard
    • BB Helper ( https://bbhelper.wm.edu/ )
    • Connect ( https://connect.wm.edu/ )
    • Course Evals ( https://evals.wm.edu )
    • Campus Directory ( https://directory.wm.edu )
    • Laundry & other ID card related systems ( https://laundry.wm.edu )
    • People Admin ( https://jobs.wm.edu )
    • Proxy Server
    • Sympa List Server
  • Shibboleth services, including:
    • Box
    • Canvas (Online MBA portal)
    • lynda.com
    • Microsoft 365 (including email)
    • Qualtrics
    • refworks.com
    • G Suite
Questions? 

Contact the Technology Support Center (TSC)
757-221-4357 (HELP) | [[support]] | Monday - Friday, 8:00 am - 5:00 pm