ChemDraw will not Open at All
Something to check if ChemDraw errors out and will not open: had you recently used the FileOpen pdf reader plugin for Firefox or Internet Explorer? Unfortunately, the FileOpen plugin is not compatible with ChemDraw.
If you cannot open ChemDraw and had recently used the FileOpen plugin, restart the workstation and log back into it. After the restart, you should be able to use ChemDraw normally.
ChemDraw is not Working with Excel
By default, the ChemDraw add-in for Excel is DISABLED. This prevents some slowness in Excel's normal startup and its interaction with other software such as MatLab. You can re-enable the add-in for use with ChemDraw:
Select Add-Ins from the left-hand column. At the bottom of the Add-Ins dialog, choose COM Add-Ins from the dropdown box and click the Go button next to it:
Remember that if you want to use the ChemDraw Excel Add-In, you must specifically activate it for EACH lab workstation you sign onto.
Questions? Contact the Technology Support Center (TSC)
757-221-4357 (HELP) | [[w|support]] | Jones 208, Monday - Friday, 8:00 am - 5:00 pm