FAQs about WMuserids
How do I request a WMuserid?
In most cases, you won't need to make a request! WMuserids will be automatically created for all new employees (faculty and staff) upon hire and for students upon enrollment.
How will students find out their WMuserid?
Students will be notified as follows:
- Undergraduates
Office of Admission will notify undergraduate students how to obtain their WMuserid. - Graduate Students
The appropriate office of graduate admission will notify students how to obtain their WMuserid. - Unclassified Students
All unclassified students (undergraduate and graduate) will receive instructions from the Registrar on how to obtain WMuserid.
Do departments need to request WMuserids in certain cases?
Yes, there are exceptions to the automatic creation of WMuserids. Departments will need to request accounts for volunteers, visiting professors who are not teaching, and other affiliated individuals who are not students, not employees, and not teaching.
How do I get a WMuserid if I'm not an employee or student?
Individuals who are affiliated with the College and need access to IT services may be sponsored by a department. The sponsoring department will request a WMuserid using Request IT.
How will employees/affiliates find out their WMuserid?
New employees and affiliates will receive their WMuserid and a randomized password through a secure mailer. (A secure mailer is physically similar to the W&M W2). The secure mailer is sent through campus mail to your on campus work address.
Do I need to activate my account?
Yes, you will need to activate your account by visiting this website: Change Your W&M Password. Enter your WMuserid and your randomized password. Then follow the instructions for activating your account. Changing the temporary, randomized password for your account is a required part of the account activation process.
Can I change my WMuserid?
No, you cannot change your WMuserid.
How long does it take to get the secure mailer for an affiliate account?
Secure mailers are produced on business days (8:00AM to 5:00PM). Secure mailers distributed by the Campus Post Office should reach an on campus department location within 2 to 3 days of being printed. Delivery time for secure mailers distributed by U.S. mail may be longer.
What if I can't get my secure mailer because I'm out of the country? How can I get access prior to coming to campus?
Secure mailers containing WMuserids and passwords are sent to the on campus location of requesting departments. Departments are responsible for forwarding the information through a secure channel to individual faculty and staff members. Department representatives are NOT allowed to open the secure mailer, even at the request of the person to whom it is addressed.
What services do I get automatically with my WMuserid?
For employees and students, you get access to the network, myWM, Blackboard and email. Access to Oracle Calendar and to the department's group drive must be requested. All access to services for affiliate accounts must be requested.
When are accounts inactivated?
Employee accounts are inactivated based on the employee's termination date. Accounts for teaching faculty are inactivated 10 months after the end of the last term the instructor had a teaching assignment. Student accounts are inactivated 8 months after the end of the last enrolled semester or 8 months after graduation. Affiliate accounts are active for a maximum of 12 months. At the end of 12 months, the department can request an extension for up to another 12 months.
Will I be notified before my account is inactivated?
Yes, an email will be sent to your W&M email account six weeks prior to inactivation, and again two weeks prior to inactivation.
I am returning to W&M, how do I re-activate my account?
Your account will automatically be re-activated based on certain conditions, such as rehire, return from Leave of Absence, or readmission IF your account was inactivated after March 1, 2007. If your account was inactivated prior to March 1, 2007, then a new account will be generated for you if you return. In both cases, a new secure mailer will be printed and sent to you.
Is it possible to extend my account; how do I stop my WMuserid from being inactivated?
Your department may request an extension via the WMuserid Request Form if you are not a currently enrolled student or active employee or if your status is changing to inactive. (Note: the Office of the Dean of Students must provide authorization to extend accounts for any undergraduate student.)
Who can I contact if I have questions not answered here?
Contact the IT Technology Support Center (TSC) at 757-221-HELP or [[support]].