WMuserid Password Recovery

Set-up a recovery email address

Ever forget your WMuserid password?  It's frustrating, and it can happen at the most inconvenient times.  With a bit of advanced planning, you can reset it on your own, at any time, through our new Self-Service Password Recovery system.

To set it up, follow these steps:

  1. Go to https://changepassword.wm.edu/wm/ or use the Change Your WMuserid Password link on the W&M IT homepage.
  2. Select Self-Service Password Recovery
  3. Follow the prompts to provide a recovery email address
  4. Confirm the email address (Use the link in the activation email sent to the recovery email address you selected)

And you're all set! 

To initiate a password reset for your WMuserid:

  1. Go to https://changepassword.wm.edu/wm/ or use the Change Your WMuserid Password link on the W&M IT Homepage.
  2. Select Self-Service Password Recovery
  3. Follow the prompts. A reset link will be sent to the recovery email address that you had previously selected.

If you encounter any issues contact the Technology Support Center at 757-221-4357 (HELP), [[support]].