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IT News

What's happening in IT

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IT Fist Bump: Mike Maddalena

Part of W&M Information Technology’s mission is to develop and nurture meaningful relationships and collaborations on campus and beyond. Our work would not be possible without the partnerships we have across campus, and so many of our colleagues deserve a thank you and a (virtual) fist bump!

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IT Increases Efficiencies in its Laptop Leasing Program

William & Mary Information Technology has recently added Windows Autopilot technology to loaner computers throughout campus. Autopilot is a service that pre-configures computers so that they are ready to be used right out of the box.

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DYK Series: Kari-Lise Slettemoen

William & Mary Information Technology is comprised of intelligent and hardworking individuals who exemplify the university’s core values of belonging and respect. Our “Did You Know?” series gives us the opportunity to shine a spotlight on members of our team and introduce others to their work, as well as the unique things that make them tick.

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Stay in the Loop with IT Service Status Alerts

Did you know William & Mary Information Technology manages a Service Status webpage to inform the campus community of how the systems are functioning on campus? The site provides visitors with a clear view of the status for each IT service, and will even send you a notification when the services you use the most are down.

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Intern Spotlight: Lauren Bayse

"My communications internship with IT solidified my interest in a communications career. Through my internship, I realized my love for solving complex challenges through strategic communications and my interest in identifying authentic ways for organizations to connect with priority audiences."

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W&M IT implements content delivery network to enhance web speeds

W&M Information Technology recently implemented Amazon CloudFront, a content delivery network (CDN) operated by Amazon Web Services that allows W&M to securely deliver data, videos, applications and APIs to website visitors across the globe with low latency and high transfer speeds.

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DYK Series: Dave Shantz

William & Mary Information Technology is comprised of intelligent and hardworking individuals who exemplify the university’s core values of belonging and respect. Our “Did You Know?” series gives us the opportunity to shine a spotlight on members of our team and introduce others to their work, as well as the unique things that make them tick.

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DYK Series: Felix Vazquez

William & Mary Information Technology is comprised of intelligent and hardworking individuals who exemplify the university’s core values of belonging and respect. Our “Did You Know?” series gives us the opportunity to shine a spotlight on members of our team and introduce others to their work, as well as the unique things that make them tick.

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Intern Spotlight: Brian Russell

"I learned so much from this internship that I still apply to my career today. I was able to work on problem solving for clients and using resources like Google to my advantage. I still think of this experience as truly invaluable as it taught me so much about working with technology and different people."

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W&M IT welcomes a new Deputy CIO

William & Mary Information Technology is thrilled to welcome Andrew Crawford as the university’s new Deputy Chief Information Officer. Crawford joins W&M from Christopher Newport University, where he has served as CIO since 2016.

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Intern Spotlight: Mike Walker

"My internship with W&M IT taught me to take something that is complex and detailed and make it accessible to all. This is the biggest resource that translates to my life now because that is what I do in my job."

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IT Fist Bump: Tyler Walinsky

Part of W&M Information Technology’s mission is to develop and nurture meaningful relationships and collaborations on campus and beyond. Our work would not be possible without the partnerships we have across campus, and so many of our colleagues deserve a thank you and a (virtual) fist bump!

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DYK Series: Samantha Bell

Samantha Bell is W&M IT’s Administrative & Fiscal Coordinator, among so many other things. She is also a business owner, wife to her high school sweetheart, survivor of a tumultuous childhood and the current Mrs. Williamsburg.

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Intern Spotlight: Eliza Steele

"Without W&M IT, my graduate program, and experience working with ITPIR (now known as the Global Research Institute), I would not be at my current position at Microsoft. Without these experiences, I may have landed at a less technical job doing work I am not as passionate about."

Lanlan Mu
DYK Series: Lanlan Mu

William & Mary Information Technology is comprised of intelligent and hardworking individuals who exemplify the university’s core values of belonging and respect. Our “Did You Know?” series gives us the opportunity to shine a spotlight on members of our team and introduce others to their work, as well as the unique things that make them tick.

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IT Fist Bump: Rena Zrakovi

Part of W&M IT's mission is to develop and nurture meaningful relationships and collaborations on campus and beyond. Our work would not be possible without the partnerships we have across campus, and so many of our colleagues deserve a thank you and a (virtual) fist bump!

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IT Fist Bump: Dan Runfola

Part of W&M IT's mission is to develop and nurture meaningful relationships and collaborations on campus and beyond. Our work would not be possible without the partnerships we have across campus, and so many of our colleagues deserve a thank you and a (virtual) fist bump!

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DYK Series: Shewlyn Chen-Stewart and Louis Hubert

W&M IT is comprised of intelligent and hardworking individuals who exemplify the university’s core values of belonging and respect. Our “Did You Know?” series gives us the opportunity to shine a spotlight on members of our team and introduce others to their work, as well as the unique things that make them tick.

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Intern Spotlight: Bina Wasunga Kakusa

"There are many aspects of my career in patient healthcare that mirror those in IT customer service, including strong interpersonal skills, effective communication of technical details, problem solving and doing this all as part of a team."

Joe Cunningham
DYK Series: Joe Cunningham

William & Mary Information Technology is comprised of intelligent and hardworking individuals who exemplify the university’s core values of belonging and respect. Our “Did You Know?” series gives us the opportunity to shine a spotlight on members of our team and introduce others to their work, as well as the unique things that make them tick.

Mark Sikes
IT Fist Bump: Mark Sikes

Part of W&M IT's mission is to develop and nurture meaningful relationships and collaborations on campus and beyond. Our work would not be possible without the partnerships we have across campus, and so many of our colleagues deserve a thank you and a (virtual) fist bump!

Marra Austin
IT Fist Bump: Marra Austin

Part of W&M IT's mission is to develop and nurture meaningful relationships and collaborations on campus and beyond. Our work would not be possible without the partnerships we have across campus, and so many of our colleagues deserve a thank you and a (virtual) fist bump!

Reggie Williams
DYK Series: Reggie Williams

W&M IT is comprised of intelligent and hardworking individuals who exemplify the university’s core values of belonging and respect. Our “Did You Know?” series gives us the opportunity to shine a spotlight on members of our team and introduce others to their work, as well as the unique things that make them tick.

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W&M IT plays integral role in undergraduate research

While most undergraduates rely on the work of W&M IT in some way for their research projects, the students who rely most heavily on our team's expertise have been those involved with the Geospatial Evaluation and Observation Lab (geoLab).

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IT Spotlight: Patty Herrera Cox

Throughout the month of March, W&M Information Technology will be celebrating Women’s History Month by shining a spotlight on some of the ladies who keep the department and the university connected using the latest technology.

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IT Spotlight: Rachel Pace

Throughout the month of March, W&M Information Technology will be celebrating Women’s History Month by shining a spotlight on some of the ladies who keep the department and the university connected using the latest technology.

IT Spotlight: Kathy Baldwin

Throughout the month of March, W&M Information Technology will be celebrating Women’s History Month by shining a spotlight on some of the ladies who keep the department and the university connected using the latest technology.

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IT Spotlight: Sophy Feng

Throughout the month of March, W&M Information Technology will be celebrating Women’s History Month by shining a spotlight on some of the ladies who keep the department and the university connected using the latest technology.

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IT Spotlight: Bonnie Fleming

Throughout the month of March, W&M Information Technology will be celebrating Women’s History Month by shining a spotlight on some of the ladies who keep the department and the university connected using the latest technology.

Julie Martin
IT Spotlight: Julie Martin

Throughout the month of March, W&M Information Technology will be celebrating Women’s History Month by shining a spotlight on some of the ladies who keep the department and the university connected using the latest technology.

IT Spotlight: Karen Gillingham

Throughout the month of March, W&M Information Technology will be celebrating Women’s History Month by shining a spotlight on some of the ladies who keep the department and the university connected using the latest technology.

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IT Spotlight: Tracey Encarnacion

Throughout the month of March, W&M Information Technology will be celebrating Women’s History Month by shining a spotlight on some of the ladies who keep the department and the university connected using the latest technology.

IT Spotlight: Melissa Rouette

Throughout the month of March, W&M Information Technology will be celebrating Women’s History Month by shining a spotlight on some of the ladies who keep the department and the university connected using the latest technology.

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IT Spotlight: Kathleen “Kitty” Smith

Throughout the month of March, W&M Information Technology will be celebrating Women’s History Month by shining a spotlight on some of the ladies who keep the department and the university connected using the latest technology.

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Honoring values in action

In recognition of exemplary values-driven leadership, four William & Mary faculty and staff members have been selected as the inaugural recipients of the Values in Action Award: Natoya Haskins Ph.D. ’11 (School of Education), Mariellynn Maurer '95 (Conference Services), Kathleen Mazzitti (Advancement) and Corinne Picataggi (Information Technology).

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W&M IT Introduces New Governance Structure

The new structure will provide strategic direction, align with our university values, and formalize IT’s integration in the larger campus community.

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W&M opens new Esports Training and Research Center

William & Mary’s Esports Training and Research Center will include a research lab and training facility designed to foster interdisciplinary collaborations around gaming.

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Creating and Planning the COVID-19 Dashboard

The COVID dashboard allows for the university community to be aware of the most current information regarding testing and positive cases of students and employees.

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Making the Virtual Transition

In the face of ongoing challenges during the university’s virtual transition, IT staff have taken quick and proactive action to address technology needs.

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Group Videoconferencing from the Classroom

Group videoconferencing typically comes with a suite of technical and administrative challenges. W&M IT is equipping campus spaces with user-friendly video and audio displays to connect students to alumni networks and opportunities.

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Mapping a Path to Better Geospatial Computation

Research Computing gave a boost to William & Mary’s geoLab team during its initial years. Now a Hadoop/Spark cluster allows the team to pursue even bigger projects.

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How Container Technology Fixed Registration

Class registration at William & Mary has traditionally been problematic. This year, W&M IT used an emerging technology to pull off registration without a single hitch.

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Cybersecurity Awareness on Campus

William & Mary IT is working to build a conversation about cybersecurity awareness on campus through a literacy curriculum and two-factor authentication.

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Getting Connected - Move-In 2019

IT staff and student techs roamed the residence halls during the 2019 Freshman Move-In to help new students get connected to the Eduroam wireless network.

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IT, Enrollment part of strategic reorganization

The reporting lines of several key areas at William & Mary shifted recently as part of a restructuring effort to create new collaborations and synergies across the university.

Duo Status Update

See how far we've come and where we're going with Duo, William & Mary’s two-factor authentication service.

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Paperwork Made Easy With DocuSign

DocuSign eliminates the need for redundant data entry and forms can be easily be routed to their final destination.

2019 Service Awards
2019 Employee Services Awards

Congratulations to the recipients of the 2019 Employee Service Awards from Information Technology!

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Eduroam: A Secure Global Internet Connection

Eduroam is a fast and secure global roaming service which enables access to wireless Internet service at participating institutions for researchers, students, and staff of the William & Mary community.

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W&M senior pens winning essay about cybersecurity in the age of 'Internet of Things'

Luke Schwenke ’19, a Data Science major from Warren, Virginia, earned first place in the Intermediaries & Reinsurance Underwriters Association’s 2018 Scholars Program Essay Contest. His winning essay earned him a $10,000 top prize from the IRUA and publication in the most recent edition of their quarterly journal for insurance industry professionals, the Journal of Reinsurance.

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700 Switches

700 switches are being replaced across campus in order to improve the reliability of network traffic.

Women in William & Mary IT

Women in W&M IT talk about their experiences working in the field of IT and at W&M.

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Smart home security devices may be vulnerable to smart hackers

Internet-connected computing objects collectively known as smart home products have become increasingly popular with consumers. The systems provide a bridge between the digital and physical worlds, which is convenient for automation, but risky for security, a team of W&M researchers has found.

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Blockchain innovation, from Williamsburg to South Korea

Troy Wiipongwii MPP ’18 and Professor Mike Tierney ’87, co-director of W&M’s Global Research Institute. joined forces on a project that uses a new technology to make foreign aid programs more efficient and effective.

IT Helps With Building Campus Up

This summer, IT was busy helping with the construction and renovations of many new buildings on campus.

Preparing for Hurricane Florence

W&M IT is taking steps to protect the university's technology infrastructure in advance of Hurricane Florence.

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2018 Employee Service Awards

William & Mary honored sixteen IT department employees at the 2018 Service Awards ceremony on Wednesday, June 13.

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Upgrading to Banner 9

The Banner Admin system is being upgraded to Banner 9. This move will provide a new and improved interface for all Banner Admin users.

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Data science: Because data isn’t just for scientists

William & Mary's new data science program was designed to give students in any discipline the computational chops to create and analyze giant data sets. So far, it has exceeded expectations.

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TribeLink a 'Rising Star'

W&M's first year of work on a student engagement platform that would better support student organizations is honored by Campus Labs, the company that partnered with it. It is the only university so feted.

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W&M IT Reaches 20-year Milestone

It has been 20 years since November 1997 when W&M IT was officially formed. We spent the past month collecting memories and sharing stories about how IT has changed over the past 20 years.

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A ‘holy grail’ of computing hidden in human speech

Denys Poshyvanyk, an associate professor in William & Mary’s Department of Computer Science, has spent the past ten years trying to bridge the human-to-computer language gap. He and a team of students are working toward direct translation and the scientific community is taking note.

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Moving to Office 365

Staff and faculty email has been migrating to the Office 365 Cloud, a move that will bring a new slew of web applications to utilize.

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Summer Renovation with IT

IT lends a hand for renovation projects going on around campus this summer, including the new Richmond Hall.

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Core Routers Upgrade

W&M IT is upgrading the core routers on campus, opening up the potential for a bigger bandwidth on campus.

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Walk-In Technology Support Now in Jones 201

The Technology Support Center (TSC) has received an additional space for walk-in support in Jones 201, allowing for more efficient service.

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Qlik is Modernizing Data Analysis at W&M

Two new data discovery tools, Qlik Sense and nPrinting, will allow the university to make decisions through easier and more efficient data analysis.

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StudioAbroad Migrates to the Cloud

StudioAbroad, the system used for the submission of study abroad materials, has successfully migrated to the Cloud.

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Winter Break Upgrades

Over the winter break W&M IT upgraded Cable TV, classroom equipment, and completed the wireless network upgrade.

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Day in the Life of Classroom Support

From fixing issues with technology in the classroom to navigating through campus on a golf cart, working in Classroom Support is challenging but rewarding.

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One Tribe, One Login

The Mason School of Business is currently undergoing a streamlining process that will integrate the Mason and William & Mary domains.

Upgrading the Wireless Network

W&M IT is currently in the process of improving the wireless network for optimal connectivity.

Old collection, new relevance

The W&M Herbarium is part of a global effort digitizing natural history collections. More than half of its roughly 81,000 specimen records are available for free online.

Keeping Keys Safe

A new electronic key storage system called "KeyBox" will help keep W&M's master keys safe.

Research Computing

W&M IT's High Performance Computing (HPC) team provides the computing power, technical skill, and intellectual acumen to support research computing at W&M.

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One Tribe, one CRM

William & Mary signs contracts, launches comprehensive implementation of a university-wide constituent relationship management system.

Introducing Technology Services

The Technology Services team in Miller Hall, now part of Information Technology, is committed to supporting the Mason School of Business faculty, staff and students.

COLL 100: A Lesson in Storytelling

IT is helping the university introduce its new general education curriculum, starting with the COLL 100s.

Meeting The Need For More Bandwidth

W&M IT has recently taken steps to improve bandwidth on campus as our community continues to grow.

3rd Annual Teaching & Technology Expo - Bigger and Better

The third annual Teaching & Technology Expo (aka the Expo) was held last Friday, March 27, and featured engaging presentations of new and emerging technology for use in the classroom.

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IT Intern Helps Peers Find Lab Space

Former IT Communications Intern, Jen Bentley helped to leave behind a gift for her peers before her graduation. With the Computer Lab Status module, students can now easily locate available computers around campus.

One Secure Tribe, One Secure Family

W&M IT has been implementing Central Authentication Service logins for many web services.

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W&M IT Punches a New Ticket

W&M IT and Tribe Athletics have developed a new ticketing system for the Fall 2014 Sports season.

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IT Employees Recognized for their service

Eleven IT department employees were recognized for their service to the state and college earlier this summer.

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DegreeWorks: Evaluation Made Simple

William & Mary is changing the way students and advisors map out plans for coursework with a new software called DegreeWorks.

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New IT System Improves Parent Outreach

A streamlined system for collecting and updating parent contact information has improved the outreach efforts of the Student Affairs Office.

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Colonial MOOC Poses Tech Challenges

W&M IT is providing guidance for the Massive Open Online Course planned for launch by W&M and the Colonial Williamsburg Foundation.

A Day in Your Life (With W&M IT)

Whether or not you realize it, IT works to keep things running smoothly every day in the lives of W&M students.

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Admission Applications Go Digital

Thanks to support from W&M IT, the Undergraduate Admission Office will now read and share student applications digitally.

Touchdown, IT!

IT works behind the scenes at any broadcasted home athletic event. Take a look at what we do for a home football game.

Welcome to the e-learning lab

A number of experimental course initiatives and departmental projects using technology and tools instructionally are underway across the university.

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New Buildings Come Online

A member of our Networking team shows us the IT work in the campus' newest buildings.

Use the Clues

Like a detective, you must find clues to keep your Inbox safe from phishing.

2013 IT Service Awards

Eleven IT staff members were honored for long-standing service to the College

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Get Connected with IT

Student Communications Intern, Lauren Bayse tells students how they can take advantage of all IT has to offer.

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W&M IT Gives a Head Start to Williamsburg Children

With the help of Delta Sigma Theta Sorority, W&M IT donated a laptop to Williamsburg Head Start's Early Readers, Future Leaders program.

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Spring Break 2013: IT Goes to Ecuador

Five freshmen of Kappa Sigma fraternity embarked on an alternative Spring Break trip and took a piece of W&M IT with them.

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Balancing the Network

One piece of equipment carries the network on its shoulders.

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2013 Creative Adaptation awards announced

Four entries chosen that improve the quality of education at the university while reducing costs or generating revenue that can be reinvested.

Catching a Phish

Suspicious emails in your Outlook Inbox over the break? Here is a behind-the-scenes look at the holiday phishing attack and advice on how to keep phishing at bay.

Faculty learning to create blended e-learning courses

Faculty members from across W&M are exploring blended learning this summer so that next year they can teach their own blended courses, which will combine traditional in-class instruction with technology-aided learning outside of the classroom.

Appreciation for IT Staff

Fourteen IT staff members were recognized for service at this year's Employee Appreciation Day lunch, including Myron Hall who has served the College for 40 years.

Going to Ghana

W&M laptops will help students in rural Ghana go to college.

…Due to Maintenance

What's all this maintenance about anyway? Unix Engineer, Dan Ewart, explains.

2011 Tech Review

As the year comes to a close, we take a look at the stats from the big projects of 2011: Exchange, VoIP phones, and the Network Upgrade.

Security Without Borders

The 2011 VA SCAN Conference, hosted by William & Mary IT, addressed the challenges of securing mobile devices on college campuses.

New Phones for the College

The William & Mary campus is getting a new phone system. The new ShoreTel phones use state-of-the-art VoIP technology to expand communication services and enhance functionality.

Tribe pulls together to face Hurricane Irene

Though the hurricane threatened to do its worst, its approach didn’t stop the William & Mary community from pulling together and offering assistance to one another in advance of the storm.

For Networks, Redundancy Is the Key

The Information Technology department is on the verge of completing a major network upgrade, making the W&M campus network and Internet connection redundant. Yes, that's right – redundant.

The Exchange Project

The Exchange Project, the mass overhaul of the faculty and staff email/calendar system, is now finished. Here are some final thoughts.

Upgrades and Outages

Why they're often more complicated than you think...

Employee Appreciation Day

It’s been a great week for the IT staff, if we do say so ourselves. And since it is Employee Appreciation Day at W&M we’d like to single out a few folks.