William & Mary

Banner Maintenance - Dec. 20, 5:00pm - Dec. 22, 7:00pm

Summary

Banner, along with various related systems, will be unavailable from 12/20 starting at 5:00pm until 12/22 at 7:00pm.

Full Description

Banner and several Banner-related systems will either be unavailable or partially impacted due to the Banner upgrade. 

All maintenance windows are starting at 5:00pm on Wednesday, December 20th and ending at 7:00pm on Friday, December 22nd.*  

Banner
Banner Self-Service

Banner Self-Service will be unavailable.


Banner Admin PROD

Banner Admin PROD will be unavailable.


ODSP/Discoverer (Banner Reports)

Reporting from Banner will also be unavailable.


Argos (Banner Reports)

Reporting from Banner via Argos will also be unavailable. 


W&M Mobile App - My Courses & Grades Module

The My Courses & Grades Module of the W&M mobile app will also be unavailable. 


Other Systems
Blackboard Course Generator

The system that creates courses for Blackboard will be unavailable. However, Blackboard pages and courses already existing will be fully-functional and able to be updated.


TouchNet Bill Payment (eServices)

TouchNet Bill will be unavailable.


Course Evals

The Blue Course Evaluation System will be available but not updated until after the maintenance concludes.


Campus Recreation/Tennis Center

The Fusion System used by Campus Recreation and the Tennis Center will be available but not updated until after the maintenance concludes.

*Finance processing needs to be done prior to the upgrade. Banner Finance users will receive additional communication.

Questions

If you have questions or concerns, please contact the Technology Support Center at 757-221-4357 (HELP) or [[support]] during regular business hours.