William & Mary

Performance Management

Performance Management is the foundation to set and clearly communicate performance standards and expectations.  An effective performance management process will

  • align the efforts of supervisors and employees with departmental and campus goals
  • promote consistency in performance assessment
  • motivate employees to perform at their best
  • ensure fairness and transparency

The employee, supervisor, and the university are critical members of a partnership that ensures effective performance planning, coaching, development and evaluation.

Performance management is a continuous process requiring setting clear performance expectations, constructive feedback, coaching/instruction, and recognition for improvement and contributions. Effective performance management is built on the foundation of a trusting relationship between supervisor and employee that enables open two-way communication.

The performance management cycle consists of:

  • Planning
  • Coaching & Providing Feedback
  • Completing the Evaluation

All Professional and Professional Faculty should follow the performance evaluation instructions provided by the Office of the Provost and the Performance Planning & Evaluation Policy for Professionals and Professional Faculty (pdf)