William and Mary
Departments & Offices » Student Health Center » Student Insurance » Enrollment Information » Enrollment FAQs

Student Insurance Enrollment FAQs

  1. How do I know if I have been enrolled?
  2. Will I receive an Insurance ID card?
  3. How do I add my dependent spouse and/or child(ren)?
  4. I already submitted a Waiver Request that was approved but now my insurance coverage has changed and I need to enroll in the Student Insurance Plan, what do I do?
  5. Is it possible to enroll in the Student Insurance Plan after the coverage period has began?

 


1. How do I know if I have been enrolled?

 

If you see the Health Insurance Policy charge on your W&M eBill for the semester, then you will be enrolled in the plan. It is the student's responsibility to verify that your student account has been billed appropriately for the coverage desired. If you do not see the appropriate charge on your student account, please contact the [[trsike, Student Insurance Coordinator]] at the College immediately.

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2. Will I receive an Insurance ID card?

Yes, UnitedHealthcare StudentResources will generate an insurance identification card that you should carry with you at all times.  That ID card will be mailed to the address that was provided by the College when they processed your enrollment. Please keep in mind that the College pulls the student data in late May or early June so whatever mailing address you had on file at that time would the one that is provided to the Insurance Company. If you no longer have access to mail being sent to this address, you should Create MyAccount Now so that you can update your personal information, print a copy of your ID card and request a new permanent ID card be mailed to your updated address.

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3. How do I add my dependent spouse and/or child(ren)?

Students who enroll may insure their eligible dependents but you must enroll them directly with the UnitedHealthcare StudentResources either online or by mail. If the student has already been enrolled in and billed for the College-endorsed Student Insurance Plan by the College, you should enroll your eligible dependents using the paper Enrollment Form for Students and their Dependents because  the online enrollment system does not allow users to exclude the student (who has already been enrolled) and only enroll their dependents. The paper Enrollment Form must be mailed directly to UnitedHealthcare StudentResources along with the correct premium payment. Coverage will be effective the date the enrollment form and correct premium is received by the Company or a representative of the Company or the effective date of the coverage period, whichever is later.

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4. I already submitted a Waiver Request that was approved but now my insurance coverage has changed and I need to enroll in the Student Insurance Plan, what do I do?

Even though you have already submitted an approved waiver, you may still request that the College process your enrollment into the Student Insurance Plan and bill the cost to your Student Account by completing a College Enrollment Request form.  This form authorizes W&M to process your enrollment in the coverage you request and bill you according to your selections on the form. The College will honor whichever form (Waiver or Enrollment Request) is submitted later.

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5. Is it possible to enroll in the Student Insurance Plan after the coverage period has began?

You may elect to enroll in the Student Insurance anytime during a coverage period (up to 31 days before the last day of class for that academic term) but the rates are not pro-rated further so you will have to pay the entire premium for that coverage period. To enroll in the Student Insurance after the coverage period has started, you may complete the College Enrollment Request form authorizing the W&M to process your enrollment and bill your student account. You may also Enroll Online Now directly with UnitedHealthcare StudentResources or by mailing the paper Enrollment Form for Students and their Dependents directly to UnitedHealthcare StudentResources.

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