eServices is available to our students in Banner to assist in handling their student account activity.
Those services include:
In order for parents and/or others to be able to view the student’s account and eStatement, make payments online or set up an installment payment plan, the student must give access to the authorized users via eServices. Once the authorized user has been given access, they will receive automated email messages when the eStatement has been generated, the eStatement is due and also messages concerning any installment payment plan payments that are due.
eStatement is a convenient and reliable alternative to paper bills that you can access online through Banner. We do not mail paper statements.
When your eStatement for the semester is ready, the Bursar’s Office will send an email to your W&M email address with instructions on how to view and pay it. Typically fall semester eStatements are viewable in mid-July and are due in August, while spring semester eStatements are viewable in mid-December and are due in January. If there are new charges to your account during the semester or your account balance is unpaid, a monthly eStatement will be generated. Any authorized users who have been given access by the student will also receive an email when the eStatement has been generated.
eStatements for the spring semester are due on January 4, 2018.
The installment payment plan is a way to spread the cost of tuition, fees, housing, meal plans and incidental charges on the student’s account each semester (fall and spring only) into four installments, which are due monthly during the semester. Students and authorized users are both able to set up the installment payment plan via eServices. Monthly installment payments may be scheduled and automatically withdrawn from the designated checking or savings account or the student/authorized user can log into the system each month and make an online payment via electronic check or credit card. Monthly installments may also be mailed directly to William & Mary each month. The installment amounts will change as new charges and/or payments are posted to the student account. There is a setup fee of $50.00 per semester for this service.
Sign-up for the Spring 2018 semester payment plan begins on December 12, 2017.
Have your W&M student account refund direct deposited to your bank account by designating your checking or savings account online in eServices. eRefund eliminates the potential delays of paper refund checks.
Refund bank account information needs to be provided in eServices before January 17, 2018 in order for your refund to process as a Direct Deposit. A Request Refund Form must also be submitted online.
If you have any difficulties accessing your account, paying your eStatement or setting up an authorized user, contact Student Accounts at (757) 221-1220 or email email@example.com for further assistance. You may also visit the eServices website for detailed information, tutorials and videos.