Important Info for Loan Recipients

Plus Loan Borrowers

If an undergraduate Plus loan proceed is more than your total semester tuition, fees and other costs, you may be eligible for a refund. By law, without written permission from the parent, the Plus loan must be refunded to the parent. If applicable, a refund check will be mailed to the parent's address.

The borrower has the right to cancel all or a portion of the loan and have the proceeds returned to the lender. If the borrower wishes to cancel, they must notify the Financial Aid Office at (757) 221-2420 within 14 days from the date of disbursement.

Please contact the Student Accounts Office at (757) 221-1220 or email at [[bursar]] if you have any questions.

Direct Loan Borrowers

If your federal Direct Loan proceeds are more than your total semester tuition, fees and other costs, you may be eligible for a refund. If applicable, a refund will be direct deposited to your bank account (beginning January 2013) or a check will be mailed to your local address or your campus post office box.

You have the right to cancel all or a portion of the loan and have the proceeds returned to the lender. If you wish to cancel, you must notify the Financial Aid Office at (757) 221-2420 within 14 days from the date of disbursement.

Please contact the Student Accounts Office at (757) 221-1220 or email at [[bursar]] if you have any questions.

Alternative (Private) Loan Borrowers

If your student loan proceeds are more than your total semester tuition, fees and other costs, you may be eligible for a refund. When requested by the student, a refund will be direct deposited (beginning January 2013) or a paper check mailed to your local address or your campus post office box.

Please contact the Student Accounts Office at (757) 221-1220 or email at [[bursar]] if you have any questions.

Any questions concerning the amount of your loan proceeds should be directed to the Financial Aid Office at (757) 221-2420.