William and Mary


Departments & Offices » Facilities Management » Service Requests

Service Requests

Emergency Service
**** Notice of Changed Procedures ****

Effective the evening of January 4th, 2011, after hours emergency facilities maintenance requests will be handled by the Facilities Management Emergency Call Center, 221-2270.  Fire and Security emergencies should still be called in to WM Police at 911 or 221-4596.

Emergency situations are those that are life threatening or likely to cause severe damage to a College building or facility.

Monday - Friday (7:30 AM - 4:30 PM) (757) 221-2270
Afterhours (Nights, Weekends, Holidays) (757) 221-2270
Fire Alarms or Suspected Fires 911

Routine Maintenance Services

The Facilities Management Work Control Center is open Monday - Friday, 7:30 AM to 4:30 PM. All non-emergency service requests should be submitted via this form. Service requests may also be submitted by e-mail ([[workor]]), fax (221-2254) or memo to the Work Control Center.

For questions concerning Work Control, contact [[armani ,Alice Manis]] at (757) 221-2270.

Alterations/Construction

Any request for minor alterations to a facility must be submitted by memo or email to [[rjavalle, Bob Avalle]], Director of Operations and Maintenance. Minor alterations include moving a wall or door and changing or adding electrical circuits or receptacles. All requests will be reviewed to determine if the work requires a building permit. You may be requested to submit a Project Request form to Facilities Planning, Design and Construction for evaluation, design and approval of the work requested.

For questions concerning alterations and construction, contact:

[[rjavalle, Bob Avalle]],  Director of Operations and Maintenance, (757) 221-1205.

 

Facilities Management Request for Service

 

Requestor *Required
(e.g., John Doe)		 Status *Required
(e.g., Student, Faculty, Staff)
Phone *Required
(e.g., 221-xxxx)		 E-mail *Required
(e.g., username@wm.edu)
Department *Required
(e.g., Residence Life)		 Location for Request *Required
(e.g., Hunt Hall)
Room Description (e.g., dorm room, classroom, office)
Service Request Details: *Required Additional Information:

Banner Index Number
(If applicable. Not necessary to submit request. This is an account number and not your employee/student id.)