Part Record

The Part Record isn't there...or is it?

Problem:

When the PO Interface ran, it failed to import a purchase order into FAMIS because the part number on the purchase order didn't match a part number in FAMIS.

The user attempted to search for the Part Number using the FAMIS Part form, but the query caused, "...no records to be returned."  The user then tried to add the part number using the same Part form.  The user received the error message, "This part already exists; please reenter or clear record."

Solution:

The Systems Administrator checked the famis_part_warehouse table and was able to see that a record existed for the missing part number.  A search of the famis_part table for a related record showed that the record for the part number wasn't missing from this table, but instead had an incorrect part number (**ASSIGN**).

The Systems Administrator ran a script to update the incorrect part number on the record and the problem was resolved.

UPDATE famis_part
SET part_number = '598-0010'
WHERE part_number = '**ASSIGN**'

COMMIT;