Survey Questions for MNTC Members and Non-members.
Rating Scale: 1 (Poor), 2 (Below Average), 3 (Fair), 4 (Good), 5 (Excellent)
Please rate the level of customer service at the MNTC:
Was the MNTC staff friendly and attentive? Did they attempt to satisfy your tennis needs?
How would you rank the quality of the activities and programs at the MNTC?
How would you grade the quality of tennis instruction at the MNTC?
How would you evaluate the court surface and other available facilities at the MNTC?
(Members only) Do you feel that the value of your membership increased this past year with the expansion in activities/programs and facilities upgrades?
What is or was your most enjoyable experience?
How would you assess your overall experience at the MNTC?
How can we make your experience at the MNTC more enjoyable?
Additional Comments:
