William and Mary Copy Center

Copy Center

Customer Satisfaction Survey

Thank you for allowing us to serve you. Please take a moment to evaluate our service and help us improve our performance. When you are finished filling out the survey, click the Submit Survey button at the bottom of this page.

What kind of work was performed?

Your affiliation?

Please rate the following:

		Unacceptable	Poor	Fair	Average	Good	Very Good	Excellent
A.	Courtesy of staff	1	2	3	4	5	6	7
B.	Technical knowledge of staff	1	2	3	4	5	6	7
C.	Cost of our services	1	2	3	4	5	6	7
D.	Speed of our services	1	2	3	4	5	6	7
E.	Overall quality of our services	1	2	3	4	5	6	7
F.	Problems (if any) resolved in a prompt and satisfactory manner	1	2	3	4	5	6	7

Notes/Comments. We would particularly appreciate comments on specific problems if you rated our performance less than satisfactory. (on the other hand, if you found our services more than satisfactory, feel free to comment on that as well.)

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