School of Business Administration

PROFESSORS Pulley (Dean and T. C. and Elizabeth Clarke Professor), Boschen (Assoc. Dean for Faculty and Brinkley-Mason Professor), Brazelton, Bryce (Life of Virginia Professor), Dafashy, Haltiner, Holstein (Visiting D. Hollins Ryan Professor), Jelinek (Richard C. Kraemer Professor), Kottas (J. Edward Zollinger Professor), Mallue, Messmer (J.S. Mack Professor), O’Connell (Chessie Professor), Oldfield (Richard S. Reynolds, Jr. Professor), Pearson (Chancellor Professor), Rahtz, Ring (Chancellor Professor), Robeson (Director of the Executive MBA Program and Hays T. Watkins Professor), Sims (Floyd Dewey Gottwald Professor), Solomon, J. Smith (John S. Quinn Professor), Stewart, Strong and Wallace (John N. Dalton Professor). ASSOCIATE PROFESSORS Aggarwal, Flood, Geary, Guerrero, Hawthorne, Locke, Mooradian, Olver, K. Smith, Waxman, White and Williams (Associate Dean for Administration). ASSISTANT PROFESSORS Agnew (visiting), Allred, Boone, Bordoloi, Ganeshan, R. Hess, T. Hess, D. Hewitt (visiting), Johnson (visiting), Jones, Kelly, Lie, Murray, Pescosolido (visiting), Sheikh, Swan, Szykman, Wilson and Zhao. SENIOR LECTURER Stowers.

Mission Statement

The mission of the School of Business Administration at the College of William and Mary, a distinguished and historic university, is to serve the Commonwealth, the nation and the international community by offering high quality educational programs at the undergraduate, graduate and professional levels. The programs are designed to prepare promising students for positions of increasing responsibility and leadership. The School centers the educational experience on effective decision making and implementation skills. This is accomplished in an environment that fosters individual student development through close working relationships with faculty who excel in their fields and who are dedicated to teaching excellence.

The School’s mission includes advancing knowledge and managerial expertise by supporting faculty research and its dissemination.

The College of William and Mary initiated studies in business administration in 1919. The School of Business was formed in 1968 to administer both the undergraduate and graduate degree programs in business administration.

The undergraduate degree program normally leads to a Bachelor of Business Administration (BBA). However students who double-concentrate in Business and an Arts and Sciences discipline may choose either as their primary concentration. Students will receive the degree that corresponds to their primary concentration (BBA for Business, A.B. or B.S. for Arts and Sciences). Business concentrations are offered in four areas: accounting; finance; marketing; and operations and information technology. Minors are offered in five areas: accounting; finance; management; marketing; and operations and information technology.

Graduate programs lead to a Master of Business Administration (MBA) or Master of Accounting (MAC). For detailed information about these programs, contact the MBA Program Admission Office in Blow Hall or the MAC Program Admission Office in Tyler 241.  Information is also provided online at http://business.wm.edu.  

Programs are accredited by the International Association for Management Education (AACSB).

Undergraduate Business Program

Admission

All students who wish to concentrate in Business (whether as a primary or secondary concentration) must apply for competitive admission to the School of Business. Prerequisites for admission to the School of Business include the following: junior standing (54 academic credit hours), introductory micro and macro economics, an introductory calculus course, principles of accounting, computer skills for business, and introductory statistics.

Students normally apply for admission to the School of Business during the second semester of their sophomore year. Applications are evaluated for admission twice a year, during Fall and Spring semesters. Applications are reviewed and decisions are made shortly after the due date and prior to registration for the next semester. Admission is not automatic, but will be based upon overall qualifications, including grades, leadership potential, significant life experiences, and character. The most important factors are cumulative QPA and academic performance in prerequisite courses. A minimum cumulative QPA of 2.5 and a minimum QPA in prerequisite business courses of 2.0 were required for admission for the class of 2003. These minimums will increase for future classes. Business course enrollment priorities are given to admitted business concentrators and minors.

For dates and additional information, contact the Office of Undergraduate Studies in the School of Business.

Appeals from students who are denied admission should be directed to the Committee on Admissions, Academic Status and Degrees of the School of Business Administration.

Upon admission to the School of Business Administration all candidates for the BBA degree come under the jurisdiction of the School’s administration, including its Committee on Admissions, Academic Status and Degrees, in all matters appropriately pertaining thereto.

Advising

At the time application is made to the School, students are assigned an academic advisor on the faculty of the School of Business Administration. A student will be assigned an advisor who teaches in the area in which the student intends to concentrate. A new advisor will be assigned if the student initiates a change in concentration. Students should consult with their academic advisors when they prepare their initial program of study leading to the BBA degree. Students are also encouraged to meet regularly with their advisors to discuss their academic program.

Study Abroad

The School of Business strongly encourages study abroad. With advance planning, the business curricula are designed so that the second semester of the junior year can be dedicated to study abroad. Also, the College has a one-year exchange program in business studies with the University of Manchester Institute of Science and Technology (UMIST) – School of Management in England. Students interested in more information should contact the Office of Undergraduate Studies in the School of Business and the International Programs Office in the Reves Center.

Student Honors

Beta Gamma Sigma is the national honorary society which recognizes excellence in academic achievement in schools of business administration. Beta Gamma Sigma was founded in 1907 to encourage and reward scholarship and accomplishment in the field of business studies, to promote advancement of education in the science of business, and to foster principles of honesty and integrity in business practice. Students are initiated into Beta Gamma Sigma in the spring semester.

Academic Standing

Students are required to maintain a 2.0 overall quality point average and a 2.0 quality point average in business courses. A student who fails to maintain these standards will be placed on academic probation by the School of Business Administration. Students on academic probation must satisfy the requirements of their academic probation by the end of the next regular semester. If at the end of the probationary period the student has not met the minimum grade point requirements, the student will be subject to dismissal from the School of Business Administration. In the case of special circumstances, a student can appeal a dismissal to the Committee on Admissions, Academic Status and Degrees of the School of Business Administration.

Second Concentration

BBA degree candidates may declare two concentrations but only one concentration may be in the business disciplines. A maximum of two courses may be counted towards both concentrations.

Residency Requirement

Students admitted to the BBA program must complete four semesters as full-time admitted business students. A student may petition the Committee on Admissions, Academic Status and Degrees of the School of Business to waive this residency requirement.

Computer Requirement

All students admitted to the School of Business are required to have a computer.

Degree Requirements

Degree candidates must be students in good academic standing who have satisfied all general education and proficiency requirements; earned at least 60 semester credits in Arts and Sciences academic subjects; satisfied all core and concentration requirements of the School of Business Administration; and earned at least 120 semester hours of academic credits.

The Business Administration Core Program common to all concentrations is as follows:

 

             Subject                                                                                                  Semester

                                                                                                                               Credits

Business 203                     Principles of Accounting                                                  4

Business 230                     Computer Skills for Business                                           1

Business 231                    Statistics                                                                           3

Business 300                     Business Perspectives and Applications                         1

Business 311                     Principles of Marketing                                                    3

Business 317                     Organizational Behavior and Management                       2

Business 323                     Financial Management                                                      3

Business 343                    Legal Environment of Business                                        2

Business 361                    Introduction to Operations Technology                          3

Business 362                     Introduction to Information Technology                         3

Business 432                    Strategic Management                                                      2   

             TOTAL                                                                                                        27

Core Program of Study

Core classes are normally taken in the following sequence - fall semester of the sophomore year: Business 203-Principles of Accounting and Business 230-Computer Skills for Business; spring semester of the sophomore year: Business 231-Statistics; fall semester of the junior year: Business 300-Simulation Game, Business 311-Principles of Marketing, Business 323-Financial Management, Business 361-Introduction to Operations Technology, Business 362-Introduction to Information Technology; spring semester of the junior year: Business 300-Speakers’ Series, Business 317-Organizational Behavior and Management, fall semester of the senior year: Business 343-Legal Environment of Business, and Business 432-Strategic Management.

Concentration Requirements

All students applying for admission to the BBA program are required to declare one of the following concentrations: Accounting, Finance, Marketing, or Operations and Information Technology. Those choosing the Operations and Information Technology concentration choose either Operations Management or Information Technology as their primary “track.”

Accounting Concentration

The concentration in Accounting requires the following courses, totaling 15 hours, in addition to the Core Program.

Business 301     Financial Reporting and Analysis

Business 302     Financial Reporting and Analysis

Business 303     Managerial Accounting

Business 404     Auditing and Assurance Services

Business 405     Federal Taxation

 

Accounting electives include the following:

Business 401     Advanced Accounting

Business 406     Advanced Federal Taxation

Finance Concentration

The concentration in Finance requires the following courses, totaling 12 semester hours, in addition to the Core Program.

Business 324     Money and Debt Markets

Business 325     Equity Markets and Portfolio Management

Business 423     Corporate Financial Strategy

 

One required elective must be chosen from the following:

Business 328     Management Control Systems

Business 417     International Banking and Trade Financing

Business 434     Management of Financial Institutions

Marketing Concentration

The concentration in Marketing requires the following courses, totaling 12 semester hours, in addition to the Core Program.

Business 446     Consumer Behavior

Business 448     Marketing Strategy

Business 452     Marketing Research

 

One required elective must be chosen from the following:

Business 442     Psychology of Decision Theory

Business 450     Global Marketing

Business 454     Retailing/E-tailing

Business 456     Advertising and Marketing Communications

Operations and Information Technology Concentration

The concentration in Operations and Information Technology requires the following courses, totaling 15 semester hours, in addition to the Core Program.

Business 460     Quantitative Modeling for Business

Business 475     Operations and Information Technology Practicum

 

In addition, concentrators must choose either the Operations Management or Information Technology “track.” Those choosing the Operations Management track must complete two additional Operations Management courses and one Information Technology course. Those choosing the Information Technology track must complete one additional Operations Management course and two Information Technology courses. These additional courses are to be selected from the following listings.

Operations Management:

Business 462     Manufacturing Planning and Control Systems

Business 463     Quality Management

Business 464     Service Management

Business 465     Supply Chain Management/B2B Commerce

Information Technology:

Business 470     Systems Analysis and Design

Business 471     Database Management Systems

Business 472     Decision Support and Expert Systems

Minors Offered by the School of Business

The School of Business Administration offers minors in the following areas: accounting; finance; management; marketing; and operations and information technology. The minors program provides students who are not in the BBA program with an opportunity to gain an in-depth exposure to a business discipline. Consistent with the educational mission of the School of Business, students who are pursuing the BBA degree are encouraged to seek a minor or the equivalent in an area outside of the BBA Program; BBA students are not eligible to declare a minor in the School of Business. Students may count up to two courses toward both their concentration and a minor.

Admission

Competitive admission to the minors program is administered by the Office of Undergraduate Studies in the School of Business. Applicants to the minors program must have attained junior standing with a minimum overall quality point average of 2.75. Applications are submitted twice a year during the Spring and Fall semesters and are evaluated on the basis of established criteria and space available. Students not admitted to the minors program are not eligible to declare a minor in the School of Business Administration even if they satisfy the course requirements stated in this catalog.

Accounting Minor

A minor in accounting requires 19 hours. Students must complete the following courses:

Business 203     Principles of Accounting                                        4 hours

Business 301     Financial Reporting and Analysis                           3 hours

Business 302     Financial Reporting and Analysis                           3 hours

Business 303     Managerial Accounting                                           3 hours

Business 404     Auditing and Assurance Services                            3 hours

Business 405     Federal Taxation                                                     3 hours

Finance Minor

A minor in finance requires 19 hours. Students must complete the following courses:

Business 203     Principles of Accounting                                        4 hours

Business 323     Financial Management                                            3 hours

Business 324     Money and Debt Markets                                      3 hours

Business 325     Equity Markets and Portfolio Management           3 hours

Business 423     Corporate Financial Strategy                                  3 hours

 

Plus one elective to be chosen from the following:

Business 328     Management Control Systems                               3 hours

Business 417     Int’l Banking and Trade Financing                          3 hours

Business 434     Management of Financial Institutions                    3 hours

Management Minor

A minor in management requires 19 or 20 hours. Students must complete the following courses:

Business 203     Principles of Accounting                                        4 hours

OR Business 362 Introduction to Information Technology             3 hours

PLUS

Business 315     Personnel Management                                           3 hours

Business 317     Organizational Behavior and Management             2 hours

Business 343     Legal Environment of Business                              2 hours

 

Plus three electives to be chosen from the following:

Business 316     Organizational Structure and Design                      3 hours

Business 328     Management Control Systems                               3 hours

Business 342     Commercial Law and Bus. Organizations               3 hours

Business 436     Business and Society                                              3 hours

Business 438     Leadership                                                              3 hours

Business 442     Psychology of Decision Making                            3 hours

Business 444     Psychology of Entrepreneurship                            3 hours

Marketing Minor

A minor in marketing requires 19 hours. Students must complete the following courses:

Business 203     Principles of Accounting                                        4 hours

Business 311     Principles of Marketing                                          3 hours

Business 446     Consumer Behavior                                                3 hours

Business 448     Marketing Strategy                                                 3 hours

Business 452     Marketing Research                                                3 hours

 

Plus one elective to be chosen from the following:

Business 442     Psychology of Decision Making                            3 hours

Business 450     Global Marketing                                                    3 hours

Business 454     Retailing/E-tailing                                                    3 hours

Business 456     Advertising and Marketing Communications         3 hours

Operations and Information Technology Minor

A minor in Operations and Information Technology requires 18 hours. Students must complete the following courses:

Business 361     Introduction to Operations Technology                 3 hours

Business 362     Introduction to Information Technology                3 hours

Business 460     Quantitative Modeling for Business                       3 hours

 

In addition students must complete two Operations Technology courses and one Information Technology course or one Operations Technology course and two Information Technology courses. Courses are to be selected from the following listings.

Operations Technology:

Business 462     Manufacturing Planning and Control Systems       3 hours

Business 463     Quality Management                                              3 hours

Business 464     Service Management                                               3 hours

Business 465     Supply Chain Management/B2B Commerce          3 hours

Information Technology:

Business 470     Systems Analysis and Design                                                3 hours

Business 471     Database Management Systems                             3 hours

Business 472     Decision Support and Expert Systems                   3 hours

Elective Courses for Non-Business Students

Students who are not pursuing a formal program in the School of Business may enroll in business classes for elective credit on a space available basis. Listed below are classes frequently selected as business electives.

Business 150     Freshman Seminar

Business 203     Principles of Accounting

Business 311     Principles of Marketing

Business 315     Personnel Management

Business 316     Organizational Structure and Design

Business 317     Organizational Behavior and Management

Business 323     Financial Management

Business 342     Commercial Law and Business Organizations

Business 343     Legal Environment of Business

Business 361     Introduction to Operations Technology

Business 362     Introduction to Information Technology

Business 417     International Banking and Trade Financing

Description of Courses

150W. Freshman Seminar: Topics in Business.

Fall and Spring (4,4) Brazelton, Mallue.

A writing intensive and discussion intensive seminar designed for first-year students that explores a specific topic within the business disciplines. A grade of C- or better satisfies the College Writing Proficiency Requirement. Topical contents of seminars vary.

203. Principles of Accounting.

Fall and Spring (4,4) Brazelton, Dafashy, Jones, Sheikh, White. Required for admission to BBA program.

A study of the use and preparation of financial information and the accounting system as an interpretative tool to communicate information about a variety of economic events to both internal and external users. Topics covered include the preparation and interpretation of financial statements for external users as well as managerial uses of accounting data, cost analysis, budgeting and performance evaluation.

230. Computer Skills for Business.

Fall and Spring (1,1) Hawthorne, Staff. Required for admission to BBA program.

A laboratory course that provides an introduction to: file handling, Internet, spreadsheet analysis, database systems and document and presentation enhancement. For information about credit by examination, contact the Office of Undergraduate Studies in the School of Business Administration.

231. Statistics.

Fall and Spring (3,3) Hawthorne, Kottas, Stewart. Prerequisite or corequisite: BUS 230. Required for admission to BBA program.

Basic concepts of statistical analysis within a business environment. Attention is given to solution methods via use of the computer.

300. Business Perspectives and Applications.

Fall and Spring (0,1) Staff. Prerequisites: Admission to BBA program and junior or senior standing.

This course is designed to complement functional courses in the BBA Core Program by integrating the business disciplines and ethical considerations and by formally incorporating experiential learning. Typically the course will include an intensive business simulation emphasizing interdisciplinary cognitive development, team interaction and presentation skills; a speakers’ series; plant visits; and discussion classes. This course spans the fall and spring semesters and is graded pass/fail. The one credit is counted upon completion of course.

301. Financial Reporting and Analysis.

Fall (3) Sheikh. Prerequisite: BUS 203 or the equivalent.

This course considers the financial reporting environment; reporting choices that exist; and the role of financial information in firm valuation, cash flow analysis credit risk assessment and contracting. Topics traditionally included in intermediate accounting are covered by analyzing key business transactions, identifying the related accounting alternatives, and highlighting the impact of these transactions on the financial statements and measures of performance such as profitability, competitiveness and leverage. This course is designed to be taken as either a one-semester course or as part of the two-semester 301-302 sequence.

302. Financial Reporting and Analysis.

Spring (3) White. Prerequisite: BUS 301.

This course will emphasize the financial reporting environment, reporting choices that exist and the role of financial information in the capital markets. Additional topics drawn from intermediate accounting not included in Business 301 will be considered. Students will be exposed to original source material and accounting research. Students registering for Business 302 who have not completed Business 301 are encouraged to meet with the instructor prior to the beginning of the course.

303. Managerial Accounting.

Spring (3) K. Smith. Prerequisite: BUS 203 or the equivalent.

Applications of cost analysis to inventory valuation and income determination and planning and control of routine operations and nonroutine decisions. This course emphasizes the relevance of cost concepts to modern decision tools. Substantial use of problems and cases.

311. Principles of Marketing.

Fall and Spring (3,3) Olver, Swan, Staff. Prerequisites: ECON101, ECON102 or ECON151, ECON152 or consent of the instructor.

A study of the role of marketing in business and the economy. Emphasis is on the examination of functions, institutions and policies.

315. Personnel Management.

Fall or Spring (3) Sims, Solomon. Prerequisite or corequisite: Intro Stats (BUS 231 or equivalent) or consent of instructor.

A course to provide understanding of the principles, policies and practices used to develop a sound industrial relations program. Topics include job analysis, the employment process, employee development, wage and salary administration, labor relations and union negotiation.

316. Organizational Structure and Design.

Fall or Spring (3) Solomon.

This course covers a wide range of organizational issues emphasizing: organizational structure and design, reward systems, communication systems, job design and management of change.

317. Organizational Behavior and Management.

Fall and Spring (2,2) Solomon, Staff.

This course develops the ability to recognize and manage human and behavioral factors in work settings. Topics include: individual differences, group dynamics, motivation, and an introduction to organizational structure and leadership.

323. Financial Management.

Fall and Spring (3,3) O’Connell, Staff. Prerequisites: BUS 203, BUS 230 and BUS 231 or equivalents.

An examination of the finance function in the firm. Topics include the theory and practice of valuation, current and long term financing, working capital management, capital budgeting and multinational finance.

324. Money and Debt Markets.

Spring (3) Agnew. Prerequisite: BUS 323.

An examination of the operation and importance of global money and debt markets including market characteristics, regulation, international differences, international interest and exchange rate behavior, bond analysis and valuation, and risk management with interest rate and currency options and futures.

325. Equity Markets and Portfolio Management.

Spring (3) Haltiner. Prerequisite: BUS 323.

An examination of the operation and importance of global equity markets including market characteristics, regulation, international differences, investor behavior, portfolio theory and capital asset pricing, asset allocation, security analysis, mutual funds, performance measurement, and equity options and futures.

328. Management Control Systems.

Spring (3) Bryce. Prerequisite: BUS 203 or the equivalent.

An examination of the interrelationships between financial information flows and behavior in organizations. Cases and readings introduce management control processes in responsibility centers. Topics include goal formulation; performance measurement, reporting and evaluation; systems of reward and punishment.

342. Commercial Law and Business Organizations.

Spring (3) Waxman.

A study of the law of business organizations, their activities and management. Substantive areas of law covered include: partnerships, corporations; securities, mergers and acquisitions; commercial paper and secured transactions; real and personal property; bailments, antitrust law and creditors’ rights.

343. Legal Environment of Business.

Fall and Spring (2,2) Mallue, Waxman.

An introduction to the law and the legal process. Substantive areas of law covered include: contracts, sales of goods and product liability; business torts and environmental law; bankruptcy and international law.

361. Introduction to Operations Technology.

Fall and Spring (3,3) Bordoloi, Ganeshan, Guerrero, Kottas. Prerequisites: a computer skills for business course or the equivalent and BUS 231 or equivalent.

An introduction to the production and operations aspects of manufacturing and service organizations. Emphasis is on planning, control and quantitative analysis. Topics include product/process/facilities design, capacity planning, quality and materials management, scheduling and inventory management.

362. Introduction to Information Technology.

Fall and Spring (3,3) Holstein, Johnson. Prerequisites: a computer skills for business course or the equivalent and BUS 231 or equivalent.

An introduction to current and expected future trends in information technology and their impact on organizations. Topics include the strategic value of information; hardware and software issues; networks and telecommunications; planning, justification, development and management of information resources. Quantitative analysis is applied to evaluate and justify information resources.

401. Advanced Accounting.

Spring (3) Dafashy. Prerequisite: BUS 302 or consent of the instructor.

A study of consolidated statements, partnership accounting for special arrangements, fiduciary accounting and fund accounting.

404. Auditing and Assurance Services.

Fall (3) Wallace. Prerequisite: BUS 302.

Application of technology, modeling, statistics and other auditing procedures within the framework of generally accepted auditing standards. Reporting, ethics, international practices and case applications are emphasized.

405. Federal Taxation.

Fall (3)  J. Smith. Prerequisite: BUS 203 or the equivalent.

An analysis of the federal income tax laws. Development of conceptual awareness of federal income tax structure and tax planning, and gaining ability to determine solutions to problems confronting the individual taxpayer.

406. Advanced Federal Taxation.

Spring (3) Brazelton, J. Smith. Prerequisite: BUS 405.

An analysis of the federal income tax laws for partnerships, corporations and tax-exempt entities. Introduction to estate and gift taxation and to tax research. Tax planning is emphasized.

417. International Banking and Trade Financing.

Fall or Spring (3) Agnew, Lie. Prerequisites: ECON101, ECON102, BUS 203 or the equivalent.

A study of the operation of the U.S. commercial banks abroad and of U.S. branches of foreign banks. Topics include currency markets, public and private sector loans, export financing and international payment mechanisms.

423. Corporate Financial Strategy.

Fall or Spring (3) Bryce. Prerequisite: BUS 323.

Advanced topics in the theory and practice of financial decision-making. Cases and readings are used to examine the tools and techniques of financial strategy formulation and implementation under various environmental settings.

432.Strategic Management.

Fall and Spring (2,2) Allred, Staff. Prerequisites: BUS 311, BUS 317, BUS 323, BUS 361. Senior standing in the School of Business Administration.

The establishment of company-wide objectives and the subordinate plans and controls to accomplish them. This course integrates and builds upon the business administration body of knowledge to develop decision-making ability at the policy-making level of administration.

434. Management of Financial Institutions.

Spring (3) O’Connell. Prerequisite: BUS 323.

A study of the management of financial institutions, with particular emphasis on depository institutions. The basic themes of the course are asset/liability management, including spread management; capital adequacy; and liquidity requirements.

436. Business and Society.

Fall (3) Sims. Prerequisite: Senior standing.

A course designed to discuss and clarify the role of the business organization in modern society and its relationship with the social, political, economic, cultural and technological environments, both domestic and international. Cases analyzing the managerial response to external forces are analyzed.

438. Leadership.

Spring (3) Staff. Prerequisites: BUS 317. Senior standing.

This field-based course is designed to develop the ability to work with and through others in order to make effective contributions as a member of an organization. The course emphasizes developing a leadership orientation, understanding critical leadership issues and developing appropriate leadership skills.

442. The Psychology of Decision Making.

(GER 3) Fall (3) Langholtz. Prerequisites: BUS 231 or the equivalent and senior standing.

An examination and analysis of the cognitive factors that aid or hinder choosing alternative courses of action. The major emphasis will be on psychological processes underlying choice and judgment. Applications to business decisions and policy making will be considered. (Cross listed with PSY 375)

444. The Psychology of Entrepreneurship.

Spring (3) Shaver. Prerequisite: BUS 317 or PSY 364.

A critical examination of the psychological characteristics of entrepreneurs. Emphasis is placed on the psychological processes involved in creating a new business and making it a success. (Cross listed with PSY 444)

446. Consumer Behavior.

Spring (3) Szykman. Prerequisite: BUS 311.

The consumer-firm relationship is analyzed through the application of concepts drawn from contemporary behavioral science to concrete business cases and practices. Relevant concepts from the fields of cultural anthropology, sociology and psychology are applied to problems encountered in marketing to various consumer groups.

448. Marketing Strategy.

Spring (3) Mooradian. Prerequisite: BUS 311 or consent of the instructor.

Managerial techniques in planning and executing marketing programs. Emphasis on decision making related to marketing segmentation, product innovation and positioning, pricing and promotion. Extensive use of cases, readings and a management simulation.

450. Global Marketing.

Spring (3) Swan, Staff. Prerequisite: BUS 311.

This course includes theories of and justifications for free trade, a study of environments across international markets (including the economic environments, the cultural environments, the political/regulatory environments, and the physical/geographic environments) and the practice of marketing including global marketing management for large, small and medium sized firms. Topics include globalization, global strategies, international service marketing and marketing in the developing world.

452. Marketing Research.

Spring (3) R. Hess. Prerequisites: BUS 311 and an introductory course in statistics or consent of instructor.

Introduction to fundamentals of marketing research. Use of research information in marketing decision making. Topics include research design, interrogative techniques, data collection methods, scaling, sampling and alternative methods of data analysis. Students design and execute their own research projects.

454. Retailing/E-tailing.

Fall (3) Messmer. Prerequisites: BUS 311, BUS 203 or the equivalent.

The course employs a managerial approach to identify, analyze, plan and control traditional Retail and E-tail businesses. While institutional elements are covered, the focus is on developing and executing an effective business strategy. Concepts will be explored which are applicable to both traditional retail environments and to web-based, E-tail business models.

456. Advertising and Marketing Communications.

Fall (3) Rahtz, Staff. Prerequisite: BUS 311.

A study of the relationship of demand stimulation to business management. Development of an advertising campaign will emphasize the presentation of products to consumers through relevant media. Target market identification, situation analysis, promotional strategy and tactics, and evaluation within budgetary constraints will be stressed.

460. Quantitative Modeling for Business.

Fall (3) Kottas. Prerequisites: BUS 361, BUS 362.

This course focuses on developing mathematical models to describe and solve business problems. While the primary emphasis is on deterministic models, stochastic elements of the business environment are also included.

462. Manufacturing Planning and Control Systems.

Fall or Spring (3)  Staff. Prerequisites: BUS 361, BUS 362.

This course introduces the student to the dominant planning and control systems in manufacturing firms. Topics include quality control, inventory management, demand management, control of complex manufacturing processes, automation of the factory, and the fit of the manufacturing strategy in the business strategy.

463. Quality Management.

Fall or Spring (3) Boone, Staff. Prerequisites: BUS 361, BUS 362.

The subject of quality is one of the leading issues in business. This course will investigate issues relating to: What is quality? How do we obtain it? and How do we sustain quality in the work place and our products?

464. Service Management.

Fall (3) Bordoloi. Prerequisites: BUS 361, BUS 362.

The ability to effectively and efficiently deliver quality service is critical to economic success. This course examines how to develop service operations that guarantee efficiency and effectiveness. Numerous examples of excellent services will be studied and analyzed to determine how excellence is achieved and maintained. The service aspects of manufacturing will also be considered.

465. Supply Chain Management/B2B Commerce.

Fall (3) Ganeshan. Prerequisite: BUS 361.

Over the last five years, technology, specifically the WEB, has revolutionized the way firms do business with each other.  The usual stumbling blocks of poor information availability:  incompatible organizational structures and information systems, and the high cost of collaboration are being “blown to bits” by tailored supply chain initiatives and web-centric software.  This course will explore these initiatives and tools that firms are using to manage supply chains and B2B integration.

470. Systems Analysis and Design.

Fall or Spring (3) T. Hess. Prerequisite: BUS 362 or the equivalent.

This course considers information systems lifecycle phases which lead to the determination of requirements for and the development of the logical and physical system. Information analysis and the logical specification of the system are emphasized. Exercises and case studies are used to develop proficiency in systems analysis techniques.

471. Database Management Systems.

Fall or Spring (3) Kelly. Prerequisite: BUS 362 or the equivalent.

This course considers the application, logical structure and physical implementation of database systems. Students use the latest version of a popular database management system to design and build a database application. The course introduces the theoretical aspects of database management and emphasizes hands-on interaction with database systems.

472. Decision Support and Expert Systems.

Spring (3) Holstein. Prerequisites: BUS 361, BUS 362.

This course focuses on the development of decision support systems and expert systems from the perspectives of users, analysts and information managers. Simulation techniques are used to design and analyze business processes and systems.

475. Operations and Information Technology Practicum.

Spring (3) Boone. Prerequisites: BUS 361 and BUS 362, six elective credits in Operations Technology or six elective credits in Information Technology, and a declared concentration in Operations and Information Technology or consent of instructor.

This is a field-based course involving a business project related to operations or information technology. This course includes supporting classes on project analysis, management and presentation.

490. Independent Study.

Fall and Spring (1-3,1-3) Staff. Prerequisite:Obtain permission form from the Office of Undergraduate Studies in the School of Business.

A course designed to accommodate independent study. This course may be repeated for credit.

492. Special Topics.

Fall and Spring (1-3,1-3) Staff. Prerequisite: Permission of the professor.

A course designed for special topics and for special opportunities to utilize the expertise of a faculty member. This course may be repeated for credit. Recent past offerings have included Electronic Commerce, Telecommunications, Doing Business in Europe and Business Spanish.