Marketing encompasses a wide variety of meanings and activities. There’s far more to a marketer’s job than meets the eye. Marketing is more than advertising and selling. Marketing includes everything it takes from planning and executing the conception, pricing, promotion, and distribution of ideas, goods and services to create exchanges that satisfy individual and organizational goals.
Some marketing positions are very close to sales, others set overarching marketing strategy. What marketing positions have in common is the sense of ownership over the product or service, understanding customer needs and desires, and translating those needs into some kind of marketing communication, advertising campaign, or sales effort.
Marketing jobs are spread across all industries and business segments. Career opportunities include: Product Management, Marketing Research, Business to Business Marketing, Customer Relationship Management, Retail, Distribution Management, Price Marketing, Direct Marketing, New Product Planning, Marketing Consulting (See Consulting), Advertising, Public Relations, and Event Planning.
Product Management – Also referred to as Brand Management: the responsibility for a particular product a firm makes (ie. Proctor & Gamble produces Folgers Coffee – this is a product that a Brand Manager would market). In brand management, the marketing function is responsible for key general management decisions such as long-term business strategy, pricing, product development direction and, in some cases, profit and loss responsibility. Brand management offers a terrific way to learn intensively about a particular product category and to manage the responsibility of running a business and influencing its performance.
Back to topLeading Product Management Companies:
Marketing Research– Individuals employed in the field of marketing research are involved in providing management with market analysis needed for decision making. Market researchers design market research projects, including questionnaires and samples, and handle data tabulation, analysis, report preparation, and presentation of findings with recommendations to marketing management. Market researchers are far from desk-bound statisticians; they commonly meet with clients and subjects to obtain or share research information. Career opportunities exist with manufacturers, retailers, some wholesalers, trade and industry associations, marketing research firms, advertising agencies, and governmental and private nonprofit agencies. This path may be ideal for those whose interests and skills are at the intersection of marketing and quantitative methods or even marketing and Management Information Systems (MIS)/ Decision Information Systems (DIS). With the growth of databases and data warehouses, there is a need for specialists who can combine data with models that assist in marketing decision-making.
Examples of Marketing Research Firms:
What type of Entry-level Jobs Exist in Marketing Research
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Business to Business (B to B) Marketing – B to B marketing involves the planning, sale, and service of products used for commercial or business purposes. B to B marketing requires the ability to understand a customer’s requirements, and to propose the purchase of the product that best fits the customer's needs. In this type of endeavor, the marketing person often acts somewhat like a consultant to the buyers in order to assist them in determining the most suitable products for their needs. Business to Business marketing is about maintaining relationships.
Leading Business to Business Marketing Companies:
- B to B Marketing Opportunities typically exist in most industrial manufacturing enterprises that target other businesses for distribution and sales. Examples include: Corning Glass and Dow Chemical
- SAS
- Biz2BizMarketing
What type of Entry-level Jobs Exist in Business to Business Marketing
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Customer Relationship Management (CRM) - Customer Relationship Management is a corporate level strategy which focuses on creating and maintaining lasting relationships with its customers. CRM includes the methodologies, technology and capabilities that help an enterprise manage customer relationships. The general purpose of CRM is to enable organizations to better manage their customers through analytical systems, processes and procedures.
Leading CRM Companies and Solution Providers:
What type of Entry-level Jobs Exist in CRM
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Retail - Retailing is the job of selling products to the final consumer. Retail is one of the fastest growing, most dynamic parts of the world economy. Careers in retail are people-oriented, fast-paced and exciting. Retailing is worth taking a good look at, particularly if you are looking for a service-oriented, entrepreneurial profession. The options are many including store management, buying, merchandising and central management.
Leading retail companies include:
What type of Entry-level Jobs Exist in Retail
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Distribution Management - What is the most cost effective way of delivering products to consumers? Finding the best way to distribute your product to customers is the job of individuals working within distribution. Distribution management is the analysis, planning, and control of activities concerned with the procurement and distribution of goods. The activities include transportation, warehousing, forecasting, order processing, inventory control, production planning, site selection, supply-chain management, and customer service. Career paths lead to management of distribution systems for manufacturers, distributors, and retailers, as well as the marketing and management of distribution services, such as transportation companies and distribution centers.
Back to topLeading Distribution Management Companies:
What type of Entry-level Jobs Exist in Distribution Management
Direct Marketing - Direct response marketing, from marketer directly to consumer, is the fastest growing marketing channel in the United States. Direct response vehicles include online, direct mail, print and broadcast media, telephone marketing, catalogues, in-home presentations, and door-to-door marketing. Other vehicles include electronic ordering and funds transfer and video text, as well as international opportunities.
Back to topExample Direct Marketing Firms:
New Product Planning - One of the major problems facing modern managers is the question of how to plan and implement new products and services. Millions of dollars are spent annually by large and small organizations to launch new products and services, and many of these fail due to poor planning. Persons who specialize in new product planning can find opportunities in the marketing of consumer products, consumer services, hospital and medical services, and public service programs. Persons involved in new product planning develop skills in understanding marketing research, sales forecasting, and promotional planning.
Back to topAlthough almost all consumer product and service companies are known for rapid innovation, here are a few leading examples:
Price Marketing – Pricing is largely driven by market pressure. Most people, for example, won’t pay more than $2.00 for a hamburger in a fast food restaurant. An increase of a nickel in the price of a product sold by the millions can make huge differences in revenue — assuming the price rise doesn’t cause equivalent millions less of the products to be sold. Brand managers need to determine the optimal pricing strategy for their product, though it’s not always a case of making the most money. Sometimes it makes more sense to win market share while taking lower profits. Price marketing is the analytical process by which merchants determine the optimum price for all products to achieve the company's goals for sales volume, market position, brand identity, and revenue.
Examples of Price Marketing / Revenue Management Companies and Vendors:
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Advertising – An advertising agency is a marketing consultant. It helps a client—a manufacturer of consumer products such as Nike or a service-oriented company such as Merrill Lynch.—with its marketing efforts, from strategy to concept to execution.
Strategy involves helping a client make high-level business decisions, such as how to brand a new line of suntan lotions. Execution is where an agency turns a concept into reality with the production of actual ads: the print layout, the Web design, the film shoot, or the audiotaping.
Back to topExamples of Advertising Agencies:
Public Relations - Public relations firms serve as advocates for businesses, nonprofit associations, universities, hospitals, and other organizations, and build and maintain positive relationships with the public. Unlike an advertising agency, a PR agency communicates a company's message to the press, rather than directly to the client's target market. The objective in PR is to use the press to reach the target market. Public relations specialists handle organizational functions such as media, community, consumer, industry, and governmental relations; political campaigns; interest-group representation; conflict mediation; and employee and investor relations. They must understand the attitudes and concerns of community, consumer, employee, and public interest groups and establish and maintain cooperative relationships with them and with representatives from print and broadcast journalism.
Back to topMany companies maintain internal public relations / public affairs staffs, but some also contract industry-specialized firms for guidance and services. Here are a few examples of specialized public relations firms:
Event Planning - Event planning is the discipline of managing and coordinating virtually every aspect of any kind of event. Examples include corporate meetings, conventions, special celebrations, special sporting events, and award ceremonies. Many career opportunities exist in the effective coordination of civic events, expositions, fairs and festivals, hallmark events, hospitality, meetings and conferences, retail events, social life-cycle events, sports events, and tourism.
Example Event Planners:
What type of Entry-level Jobs Exist in Event Planning
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What type of entry level jobs exist in marketing?
There are a multitude of entry-level opportunities for undergraduates looking to jump-start a career in marketing. The career paths span diverse areas.
Product Management: Brand Assistant / Assistant Brand Manager Back to top |
Description: A typical entry level position in a consumer products company is Brand Assistant or Assistant Brand Manager. The Brand Assistant works at the direction of the Brand Manager. They are responsible for financial, performance and customer analysis and assisting in the development and management of customer fulfillment processes. |
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Skill Requirements: Many Brand Assistants are hired directly in as MBAs. This, however, doesn't mean you can be hired in as an undergraduate. (Many of the large consumer products companies have Marketing Management Training Programs (see Proctor & Gamble) open to both MBAs and undergrads). Successful Brand Assistants are results-oriented and creative; possess strong interpersonal, communication, and analytical skills; and have entrepreneurial leanings. Being a Brand Assistant requires a fundamental background in marketing's functional core: advertising, research, consumer behavior, and strategy. In addition, analytical skills are extremely important and students are encouraged to prepare by taking accounting and finance courses. Familiarity with Microsoft software packages is also required. In many cases, practical experience through internships is preferred. |
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Training: New hires participate in a training program that entails sales training in the field from one to four months and in-house classes and seminars. Most companies offer on-the-job training in the form of coaching and participation in on-boarding seminars. |
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Tasks: As part of a multifunctional team and under the direction of a Brand Manager, a Brand Assistant. analyzes sales, costs, revenues, profit margin, and customer data. He / she also analyzes/develops monthly product reports, monitors the budget and billing process, monitors product/service quality from assigned vendors, maintains product tracking database, implements direct mail campaign and analyzes responses, administers terms and conditions of approved and assigned contracts. |
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Education: MBA, BA, BS, BBA |
Hours: 50+ |
Salary: $30 – 40K (BBA) / $55-65K (MBA) |
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Market Research: Asst. Market Research Analyst / Product Analyst Back to top |
Description: Marketing research entry level positions are commonly found at the Assistant Market Analyst or Assistant Product Analyst level. Marketing Research is the job of gathering, analyzing, and interpreting marketing data. A Market Analyst collects and analyzes data to evaluate existing and potential product and service markets. These positions are highly analytical and individuals should be comfortable working with numbers and be able to communicate complicated findings clearly. Due to the technical nature, most entry-level jobs are targeted toward MBAs. |
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Skill Requirements: Strong analytical, methodological, and communications skills are important. Degrees in marketing and coursework in statistics, mathematics, survey design, advertising, and psychology are often required. The majority of entry-level market research analysts are drawn from degree disciplines that require strong communication or analytical skills, such as languages, English literature, mathematics, psychology, geography, history, politics, science and IT. |
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Training: Typically on-the-job and very limited. On the job training emphasizes research techniques like survey development, focus group planning, results modeling. While certification currently is not required for market and survey researchers, the Marketing Research Association (MRA) offers a certification program for professional researchers. Certification is based on education and experience requirements, as well as on continuing education. |
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Tasks: Market Analysts identify and monitor competitors and research market conditions or changes in the industry that may affect sales. The analyst will generally be involved with designing the research project, including the data collection method(s) to be used and the sample to be taken. Tasks include: Data tabulation, facilitation and creation of surveys, analysis, report preparation, and presentation of findings to management. Much time is spent designing and planning telephone interviews, one-on-one chats, group discussions / focus groups, observational studies, contacting people via the internet. (There is no such thing as a ‘typical day’ for a market researcher and this is reflected in the hours you will work. The daily routine depends on the type of research. Many researchers may be expected to work weekday evenings or during the weekend, when it is possible to make easier contact with respondents. |
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Education: MBA, BA, BS, BBA |
Hours: 50+ |
Salary: $50 - $65K |
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Business to Business / Business to Consumer: Sales Representative / Sales Administrator Back to top |
Description: Entry-level positions in B to B Marketing tend to be as Sales Reps or Sales Administrators. Marketing activities in this discipline involve maintaining a continuing relationship between supplier and customer. The selling relationship is not really selling as it is commonly thought of, but one of maintaining and enhancing an ongoing business relationship. |
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Skill Requirements: Entry-level Sales Reps should be energetic, self-motivated, and interested in the products and customers who buy the products. Thus, good basic work habits, the ability to acquire product and industry knowledge, and human relations skills are important. Many jobs in industrial and commercial marketing require broad knowledge rather than specific or narrow technical knowledge. A technical degree may be important or even required in high technology areas (ie. Computer Software / Engineering); however, most B to B marketing positions do not require it. A good foundation in marketing fundamentals is essential. A course in Industrial Marketing and a course in Marketing Strategy are also very helpful. Knowledge of accounting and strong written and oral communications is important. |
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Training: Training is typically on the job through a coaching or mentoring model, and is usually product or industry specific. |
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Tasks: Typically work in an independent environment, Sales Representatives spend much of their time calling on potential customers, conducting customer training and presentations about new equipment or products, as well as performing needs assessments, developing quotes and preparing contracts. |
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Education: BA, BS, BBA |
Hours: 40+ |
Salary: $30 - 40K |
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Retail Management: Department Manager Back to top |
Description: Typical entry level positions in retail are Management Trainees and Department Managers. Department stores contain several small departments such as clothing, accessories, home appliances, etc. Each of these departments is led by department managers who act as store managers on a department level. Department manager is a step to becoming a store manager or going into corporate management. |
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Skill Requirements: Leadership, communication skills, ability to work in a fast-paced environment, knowledge of and interest in retailing, and results-orientationl. Because of constant contact with customers, retailing is a people-oriented business. Sales skills are also very important since many retail jobs involve selling or buying from sellers. Internships or practical experience working in a branch or store is usually preferred. |
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Training: The larger chain and department stores have formal management training programs, some of which are among the best in the country. Smaller chains will often hire a college graduate directly as a Department Manager. |
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Tasks: New hires accepted into a store's management training program spend four to nine months learning merchandising, finance, marketing, operations, and personnel management. The negative impression about retailing is that retailers work long hours and for relatively low reward. Since retail stores are usually open nights and weekends, some work schedules may not be the typical 9 to 5, Monday through Friday schedule of other professions . |
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Education: BA, BS, BBA |
Hours: 50+ |
Salary : $25-35K |
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Retail Management: Assistant Buyer Back to top |
Description: Buyers are responsible for selecting the merchandise that a store carries and then physically buying the goods. The buyer is continually looking at a variety of products and deciding if they are right for a given store's clientele. |
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Skill Requirements: Asst Buyers need a good head for numbers and the ability to juggle multiple tasks. Sales skills are also very important since many retail jobs involve selling or buying from sellers. |
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Training: Position is typically learned by shadowing and working directly with the Buyer. Purchasing and pricing methods and techniques are learned on the job. |
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Tasks: Assistant buyers typically help in merchandise selection, deal with vendors, write orders, and learn how to operate within a budget. As an Assistant Buyer, you are involved with and responsible for planning sales, monitoring inventory, selecting the merchandise, and writing and pricing orders to vendors. |
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Education: BA, BS, BBA |
Hours: 45+ |
Salary: $25 – 30K |
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Distribution Management: Distribution Planning Analyst / Supply Chain Analyst / Asst Inventory Control Manager Back to top |
Description: Career opportunities exist in virtually all manufacturing, retail, and consumer products companies. Entry-level distribution employees interact with all other functional areas of the firm and with outside firms. Entry level positions dealing primarily with distribution logistics include: Assistant Inventory Control Manager, Distribution Planning Analyst, and Supply Chain Analyst. |
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Skill Requirements: Distribution management positions typically require the interpersonal leadership skills for effectively dealing with individuals from diverse backgrounds. Also useful are strong analytical and communication skills, and the ability to take a broad systems viewpoint of management. Distribution management requires a broad background in the core functional areas of business, with particular emphasis in distribution-related topics such as logistics, transportation, purchasing, and negotiation . Coursework in supply chain management is a plus. Companies often to look to individuals with degrees in a technical, engineering, or scientific discipline. |
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Training: Training program consists of partnering with other managers to learn about products, the company, and industry dynamics. Entry-level hires typically attend a 1-week training that increases product knowledge, company knowledge, and leadership skills, as well as fosters positive, proactive working relationships within the company. |
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Tasks: Supply chain analysts analyze inventory levels and customer forecasts, manage reorder and inventory levels to ensure product availability at minimum inventory costs, enter and track purchase orders. Assistant Distribution Managers do much of the same, but also spend additional time managing warehouse staff and interacting with suppliers. |
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Education: BA, BS, BBA |
Hours: 45+ |
Salary: $45-55K |
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New Product Planning: New Product Assistant Back to top |
Description: Career opportunities exist in consumer industries, advertising agencies, consulting firms, public agencies, medical agencies, retailing management, and many more. Undergraduates are usually hired as "New Product Assistants." New product development is ever changing and requires a person with a high degree of tolerance for uncertainty. |
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Skill Requirements: New product work demands a unique combination of creative and analytical talents. Anyone desiring this career path should take course work in product planning, marketing research, consumer behavior and advertising. Courses in capital budgeting, entrepreneurship, and sales forecasting would likewise be valuable. |
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Training: Typically on-the-job and very limited. |
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Tasks: New Product Assistants help conceptualize new ideas, research the new ideas, and evaluate them objectively for a market and financial standpoint. Tasks are very similar to those of a Market Research Analyst. New Product Assistants spend a lot of time participating in brainstorming sessions, recording ideas, and researching. |
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Education: BA, BS, BBA |
Hours: 45+ |
Salary: $30 - 40K |
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Price Marketing / Revenue Management: Pricing Analyst Back to top |
Description: Career opportunities exist in consumer industries, management consulting firms, and finanial services providers. Entry-level positions typically exist as Business or Pricing Analysts. |
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Skill Requirements: Typically requires a Bachelor degree in Business, Economics, Finance or Math. A strong mathematical aptitude, computer proficiency with experience in MS Office applications, specifically Excel and Access. Demonstrated ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Experience in interpreting a variety of instructions furnished in written, oral, or graphical form. An understanding of costing concepts, as well as familiarity with consumer behavior and marketing fundamentals. |
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Training: Training usually involves 1 week on pricing / revenue management software. |
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Tasks: Tasks are highly analytical and a routine day is spent heads-down on analysis working in Excel and specific pricing software (ie. Pros, Manugistics). Tasks include establishing and maintain pricing for products and services, calculating price quotations, maintaining pricing in price lists and in billing systems, performing analysis of cost information, historical pricing, competitive pricing. Calculates gross margins, operating profits and price change ratios. |
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Education: BA, BS, BBA |
Hours: 50+ |
Salary: $50 - 65K |
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Direct Marketing: Direct Marketing Analyst Back to top |
Description: Direct response marketing career opportunities are found in a broad range of marketing oriented firms, including those offering consumer goods, industrial products, financial institutions, and other types of service establishments. Entry-level Direct Marketing hires are hired as either Direct Marketing Analysts or Direct Marketing Coordinators. |
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Skill Requirements: Direct Marketing Analysts are highly analytical require an ability to communicate effectively with executive management, marketers and analytic team members. Knowledge of financial, descriptive, and predictive modeling techniques (including statistical modeling). Marketing Coordinators are comfortable working in a team environment, have a fundamental understanding of direct marketing list segmentation techniques and theories, and are detail oriented, well organized, and self-motivated. |
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Training: New hires can expect 1 week of training on Direct Marketing methods and techniques specifc to the strategies of the firm. Some firms offer limited training on statistical modeling techniques, but in many cases this is often an anticipated skill-set of the new hires. |
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Tasks: Direct Marketing analyst tasks include performing data mining, modeling, and segmentation as input into overall direct market strategy. Assisting with marketing ROI optimization, testing, and modeling. Developing marketing mix models that define the right spending mix across marketing mix elements (TV & Print Advertising, Coupons, In-Store Promotions, Price Discounts, etc). Marketing Coordinators work with various vendors and department members to insure creative, print production, copy writing, and mail house services are executed in a timely and accurate manner. |
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Education: BA, BS, BBA |
Hours: 45+ |
Salary: $40-50K |
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Advertising: Media Assistant / Account Coordinators Back to top |
Description: Most people start at the junior or assistant level and move up the ranks. The greatest numbers of entry-level positions exist in account management and media as either account coordinators or media assistants. Both positions tend to be highly clerical in the beginning, but they both expose you the ongoing management of ad production and planning. |
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Skill Requirements: Most advertising agencies prefer candidates with bachelor's degrees and a liberal arts background—preferably in advertising, journalism, public relations, literature, sociology, philosophy, or psychology. Obtaining an internship and taking courses in marketing, statistics, economics, accounting, mathematics, and creative design will give you an advantage when you enter the job market. Skills in interactive technology—such as HTML—may also make you a more marketable candidate. |
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Training: Usually account specific. Based on the specific task expectations within the account or campaign. |
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Tasks: At the entry level, an account coordinator, ensures that ads move smoothly through the execution process. They coordinate all the jobs in progress and monitor their status to ensure that production remains on schedules and deadlines are met. Occasionally, these jobs include some competitive analysis and assistance in client meetings or on ad shoots. More often though, the tasks of account coordinators is clerical. If you work in a larger agency, you're more likely to specialize than in a small agency, where you're more likely to wear multiple hats. Media Assistants apply basic statistical models to audience, circulation, and cost figures to minimize media cost and maximize media effectiveness. |
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Education: BA, BS, BBA |
Hours: 45+ |
Salary: $20K – 40K |
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Customer Relationship Management: CRM Business Analyst Back to top |
Description: Entry-level CRM jobs are typically found with management consulting firms, marketing consulting firms, or CRM solution providers. Although CRM is a business process driven by marketing methods and techniques, technology (CRM systems) is what drives the methods and techniques. |
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Skill Requirements: Understanding of core marketing functions and processes. Degree in a business or technical discipline. Good oral and written communication skills. An aptitude for technology. |
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Training: Since the technology drives the business processes, entry-level hires will typically be trained in a specific CRM system (ie. Oracle, PeopleSoft, Siebel, SalesForce.com). In addition, new hires should anticipate additional training in a specific marketing discipline (ie. Campaign management, contact management, sales) |
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Tasks: Tasks will include quality assurance testing of the CRM system, developing test scenarios, writing test scripts. |
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Education: BA, BS, BBA |
Hours: 50+ |
Salary: $45 – 55K |
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Public Relations (PR): Communcation Administrator / PR Assistant Back to top |
Description: Many of today's senior public relations professionals began their careers as journalists. For the majority with this background, public relations work represented a change of career objectives. A number of graduates still seek out journalism jobs, but as a specific stepping stone to public relations. Entry-level PR positions exist as PR Assistants or Communications Administrators. |
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Skill Requirements: Individuals interested in public relations should be able to speak and write clearly and persuasively and should preferably have a background in business, journalism, communications, or the liberal arts. The tasks and challenges of this job are highly people-oriented - most jobs in the PR field require assertiveness and an outgoing personality. Graduates with one or more related internship have an edge in the entry-level job market. The most valuable internships are those involving assignments that involve: writing, layout, and editing for external or internal publications, promotional material, and brochures; news gathering; news release and feature writing; research and report writing; preparing local media lists. |
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Training: Some organizations, particularly those with large public relations staffs, have formal training programs for new employees. In smaller organizations, new employees work under the guidance of experienced staff members. |
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Tasks: Beginners often maintain files of material about company activities, scan newspapers and magazines for appropriate articles to clip, and assemble information for speeches and pamphlets. They also may answer calls from the press and the public, work on invitation lists and details for press conferences, or escort visitors and client. They may also help with research, write brochures, deliver releases to editorial offices, and compile media distribution lists. |
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Education: BA, BS, BBA |
Hours: 40+ |
Salary: $20 – 25K |
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Operations: Event Planning Coordinator Back to top |
Description: Most people start off working for an event productions company as a Planning Assistant. The move to Event Planner is typically within 1-2 years. |
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Skill Requirements: Skills are needed in accounting, marketing, selling, negotiation, and public relations. Other preferred skills include excellent organizational ability, the ability to think creatively, the ability to plan and follow through with projects and events, and capable of working well with diverse groups of people. Verbal and written communication skills are also essential. An internship is almost imperative. Not only does it give you the starting experience that you need, but it also helps you to network. |
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| Training: Shadowing and learning directly from a Lead Event Planner or pursuing a certification (typically must be completed on your own). Several certifications are available: The Meeting Professionals International offers the Certification in Meeting Management, or CCM. The International Association for Exhibition Management offers the Certified in Exhibition Management, or CEM. The International Special Event Society has a certification program called the Certified Special Events Professional (CSEP) | |||
| Tasks: Event planners book sites for events, make arrangements for travel, hotel, and food, and plan programs. The Lead Planner is in charge of overall negotiation, planning, and coordinating events. | |||
Education: BA, BS, BBA |
Hours: 40+(can be 60+ in weeks where a big event is taking place) | Salary: $20 - 30K | |
Product Management: Career Path Back to top |
Brand Manager: After serving 3-4 years as a Brand Assistant. Market Research Analyst, Pricing Analyst, New Product Planning Analyst, or working your way through a Consumer Products Management Training Program (see Proctor & Gamble), you can be promoted to Brand Manager. Brand Managers have ultimate responsibility for the marketing of a particular product. Brand Managers' work strongly resembles that of general managers. They have profit-and-loss responsibility for the product they manage. In the case of a high-revenue product, brand managers lead a large team dedicated to that product. |
Group Manager: After contributing positively to the growth of a particular brand a Brand Manager can move on to various other positions, such as Group Manager, in which he or she manages a group of related products. |
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| Regional Manager: Responsible for all product-related or line-related activities in a given geographical area. Must also ensure that the activities of the product and/or group managers adhere to strategic goals for the area. | |
| Division Manager: Handles the complete line of related products or product groups on a national level. Accountable for productivity as well as profiitability on a national level, this position coordinates the activities of several group and/or regional managers. | |
Division Vice President: Ultimate product responsibility rests here along with corporate goal setting and strategy implementation |
Public Relations (PR): Career Path Back to top |
Public Relations Manager: After serving 3-4 years, PR assistants are often promoted to PR Managers. These individuals develop and implement the PR program at the corporate level for clients. PR Managers are responsible for coordinating the activities of the PR Assistants with those of other departments. |
PR Specialist: Public Relations Specialists handle organizational functions such as media, community, consumer, industry, and governmental relations; political campaigns; interest-group representation; conflict mediation; and employee and investor relations. Public Relations Specialists draft press releases and contact people in the media who might print or broadcast their material. |
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PR Executive / Vice President: In large organizations, the key public relations executive, who often is a vice president, may develop overall plans and policies with other executives. In addition, public relations departments employ public relations specialists to write, research, prepare materials, maintain contacts, and respond to inquiries. |
| Back to top | Account Executive: After serving several years, Account Representatives can be promoted to Account Executives. They handles all aspects of an account—from planning to implementation. Account Executives work with Account Managers to determine a client’s needs and coordinate with other departments to ensure they are met. |
Media Planner: After serving several years, Media Assistants can be promoted to Planners. They analyze consumer habits and evaluate content to determine where an ad is most likely to get the target audience’s attention. |
Account Managers (AMs): Account Managers act as the liaison between a company and its clients. AMs work closely with clients to determine the clients' needs. Then they make sure their company develops products or services to meet those needs. In addition, the AM oversees the execution of ads by coordinating the agency’s resources to get ads produced on time, on budget, and in line with the overall campaign strategy. |
Media Buyers: They manage the purchase and control of large blocks of media time / space, including printa and broadcast. They also recommend and allocate this space among clients according to campaign requirements. Media Buyers are spend significant time negotiating billing terms for space purchases. | |
From Account Manager you can move on to become an account supervisor, management supervisor, vice president, and eventually, director. |
From Media Buyer, the career path progresses Senior Media Planner or Buyer, Media Supervisor, Vice President, and Director. |
Retail Management: Career Path Back to top |
Buyer: After serving as an Assistant Buyer for 2-3 years, you can be promoted to Buyer. These individuals are responsible for the purchases of a specific department or merchadise segment. They also oversee activities of Assistant Buyers. |
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Store Manager: After serving successfully as a Department Manager or Buyer, retail professionls can be promoted to Store Manager. They handle operations for all departments and merchandise lines at a given location. The also coordinate purchase and performance activities between Buyers and Managers and are responsible for profitability of the branch. |
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| Regional or Divisional Manager: Oversees operations of several stores or branches for a given function such as purchasing or display. The are responsible for analyzing and accomodating local preferences and profitability of the region. | ||
| General Manager: Typically based at the corporate headquarters. They are responsible for all operations and profitability of the regions or branches. | ||
Vice President: Typically based at the corporate headquarters. They oversee all function-related or regional activities (eg., Purchasing, Finance). |
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| Back to top | Sales Manager: After proving yourself as a top-performing Sales Representative, you may choose between continuing to grow professionally in a sales position such as Senior Sales Specialist, an Sales Manager, or follow a non-sales career path. Sales Managers direct the activities of the sales force across departments such as marketing and advertising, monitor sales performance, and forecasts sales figures. |
Sales Director / Senior Sales Specialist: Oversees the sales activities of several groups or Sales Managers and is often responsible for their profitability. They ensure the cooperation of departments with the sales effort, as well as support of promotional activities. Vice President of Sales and Marketing is often the next step up the ladder after serving as a Sales Director. Many sales professionals meet a glass ceiling when they reach this level because of the dearth of positions and the excess of sales professionals. |
Companies hiring marketing professionals often focus their recruiting early in the academic year with the bulk of activity during the fall and winter months. Deadlines for applicants can be as early as the latter part of November. There are also some firms who will still be screening candidates in the late Spring. Start as early as possible to maximize your chances of getting hired. Contact employers to identify deadlines and the optimal time to begin submitting resumes.
Make sure that your resume has an emphasis on marketing. Here are some other quick tips to get you started:
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- Get someone who knows absolutely nothing about your prior experience to review your resume to see if it makes sense to them. The simpler and clearer the resume, the better your chances are of getting an interview.
- Emphasize teamwork, leadership, passion, and creativity. Many marketing firms believe that if you worked on a team before and you were in previous leadership roles, it is likely that you will continue to grow these attributes.
- Scatter marketing terminology throughout your resume regardless of your background. Words like "cross-functional teams," "customer needs," "strategic direction," "portfolio management," and "communications platform" make you look like a marketer even if you were a banker. But don't overdo it!
- Focus on quantitative results. If you lead a cross-functional team through a budgetary process, quantify your results. (For example, "I saved my organization $25,000.") This shows that you can succeed when given a task, and that you are action-oriented.
The process varies as much as the disciplines within marketing. Interviews for analytical positions, as well as positions within Product Management typically include a case interview. Candidates are often required to analyze cases and /or respond to analytical questions regarding hypothetical marketing situations. Interviewers will want to know first and foremost, for example whether you have the analytical capability and marketing knowledge to someday run a brand. Case questions will vary in their breadth or specificity - some may be more geared toward figuring out how an applicant formulates long-term strategy, while others will require candidates to price potential promotions. Interviewers want to hear what questions you might ask, what hypotheses you might create and what plan of action you will suggest.
Marketing is known for requiring candidates to complete a case during the interview process. Case interviews are problem-solving exercises designed to test a candidate's ability to think and act like a consultant in an intense face-to-face situation. While some interviewers draw on recent real world experience to develop a case, you are not expected to have any industry knowledge. The interviewer is more interested in checking out your thought process and assessing your analytical ability, creativity, and poise. Some companies present cases as written documents to be read and prepared. But usually, the interviewer describes the key facts and issues of the case before asking the candidate for an analysis. While every case is different, follow the tips below to improve your chances of cracking it without too much difficulty.
Case Interview Tips (Biswas and Twitchell, 1999)
- Listen to the Question and Repeat: Before jumping into an answer, ask the interviewer a number of questions to gather vital information about the case. Your interviewer will answer you with pieces of information to help you formulate new questions and, ultimately, your case recommendations.
- Ask Clarifying Questions: Many case questions are abstract and ill-defined. This is intentional. The interviewer wants to see if you can organize your thoughts and structure a logical discussion. Ask about best practices in the industry. Find out what other companies in this industry do when facing similar issues.
- Structure your Analysis with a Framework: Before you jump into discussion, outline your intended path of analysis.
- Discuss Each Category of the Framework: Your discussion of the case should closely follow your framework. Cover one part of the framework at a time.
- Summarize and Conclude: Many interviewers evaluate candidates by their ability to present results. Your summary should always refer back to the original question. Pull together all of the questions you developed while proceeding through your framework and summarize your thoughts and recommendations.
- Remain Composed: Everyone gets stuck in a case interview at some point. No matter what, never show any signs of being flustered in a case interview. Remember to breathe! Your composure before your client (or lack thereof) is a key factor of your evaluation.
Case strategy question: If you grew Christmas trees, how would you increase your market share?
This is a typical "how to grow a market" question. Interviewers will be most interested in the questions you ask, the assumptions you make and your intuitive understanding of the market forces at work. Don't worry if you don't know how many Christmas trees are currently sold each year, what percent of people keep them in their homes, etc. The interviewers don't expect you to know this information. The most important thing to do is to take the interviewer through your thought process by thinking aloud. You don't realize how many decisions and assumptions you may be making in your head. Don't do yourself a disservice by not voicing those assumptions during the interview. The best way to answer this type of question is to just brainstorm out loud. Breadth of answers is more important than depth in these types of "wacky" market size questions.
A good place to start would be to "brainstorm" ways to help the market grow. Could you increase the seasonality of Christmas trees? How would you do this? Perhaps start an ad campaign that would find alternate uses for the trees (like a great Valentine's Day gift). Perhaps you would work with R&D to determine if there is a way to make Christmas trees last longer or last in hot weather so that they could also be bought as a "summer plant." Zany answers, but at least you are demonstrating creativity and logic.
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- What are your long-range career objectives?
- How do you plan to accomplish these objectives?
- What are you doing to work toward your goals? Are you continuing your education or applying yourself wholeheartedly to your current position?
- What do you think it takes to be successful in this type of organization?
- Do you expect ruthless competitiveness or the cooperation of working toward a common goal?
- How do you think you can contribute to our firm?
- What skills and attitude do you have? Will you be a thoughtful, productive team member?
- What are the most important rewards you expect from your career?
- Choose something that conveys the qualities marketing firms want and that lets you explain something not obvious to the interviewer. (Because marketing is consumer based, discuss a your interest in consumer value and behavior.)
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Links to News and Information on Marketing
Article: Is a Career in Marketing Right for You?
Article: Breaking Into Careers in Marketing
Marketing Salary Survey – Salary information related to marketing careers
Careers in Marketing - Offers information on Marketing career paths. Includes general overview, required skills/talents, job options, salary information, links/resources, trends, and links to the top employers.
Direct Marketing News – The Direct Marketing Association’s guide to career opportunities in Direct and Interactive Marketing, and Direct Response Advertising. Provides information on direct response advertising agencies; list field brokers, managers and compliers; database marketing, catalog marketing, customer acquisition/retention; and suppliers.
Ad Week - News, features and information on the advertising industry.
Lebhar-Friedman - Lebhar-Friedman is a provider of information to the retailing community.
Department of Labor Statistics and Facts - Covers information on Advertising, Marketing, Promotions, Public Relations, and Sales Management career fields. Sections include nature of the work, working conditions, training, qualifications, employment, job outlook earnings, related occupations, and sources of additional information.
Council of Public Relations Firms - Website of the Council of Public Relations Firms. Offers career information, job and intern information sites, and resume posting.
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Kmart Corporation (Charlotte , NC)
Taco Bell (Charlotte , NC)
Wachovia Bank (Winston-Salem , NC)
MeadWestvaco (Richmond , VA)
Circuit City (Richmond , VA)
Time Warner (Reston, VA)
Hamilton Beach (Richmond , VA)
Smithfield Foods (Roanoke , VA)
USA Today (McLean , VA)
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University of Wisconsin - Madison (MBA - Brand and Product Management)
Purdue University (Graduate Program in Consumer Behavior)
New York University (Master in Direct and Interactive Marketing)
University of Texas at Austin (Master of Marketing Adminstration)
University of Georgia (Master of Marketing Research)
St. Josephs University (Master of International Marketing)
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