Assistant Manager of Student Accounts, Joyce Lampkin, received the undergraduate admission office's "Toasted by Admission" award for April 2011. Joyce was honored for her work on establishing online enrollment deposits for newly admitted students.
The college admission and application process has become a more web-based process with each passing year. For the 2010-2011 admission cycle, over 98% of William & Mary's applications for freshmen and transfer admission were received electronically. And, for the first time, admission decisions from William & Mary were delivered electronically via email. The one piece of the admission puzzle that still needed to be online based was the receipt of online payments for enrollment deposits (the non-refundable one-time payment students make indicating they wish to enroll at W&M which secures their space in the incoming class). Thanks in large part to Lampkin, newly admitted students were able to pay their deposits online using a credit card in 2010-2011 whereas previously they were required to send a check through the mail.
Senior Assistant Dean of Admission Betsy Quinzio, who nominated Lampkin and who worked with Lampkin to implement online deposit payments told the admission staff, "Joyce has been our ‘go to person’ for getting our Enrollment Deposit Gateway up and running. She has been amazingly responsive to our requests and has helped to push us into the world of electronic payments when previously we have only hit brick walls."
To celebrate Lampkin's accomplishments and to enjoy the spring weather, the admission staff met Lampkin on the patio of Berrett's in mid-April to "toast" her and to thank her for all of her efforts on the admission office's behalf.